Room was very pleasant. Restaurant food was great.
Nigel
Nigel (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 29 日
Nice hotel
Lee
Lee (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 28 日
Claire
Claire (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 10 月 26 日
The hotel was way too old and the toilets don’t even flush.
I was beyond impressed
kelvin
kelvin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 22 日
Simon
Simon (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 19 日
Clean room, nice pleasant staff. Could do with a refurbishment is my only gripe really. We had a one night stay for a wedding, and I would stay again.
STACEY JAYNE
STACEY JAYNE (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 15 日
Christopher
Christopher (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 10 月 12 日
Avoid this hotel
We arrived at 10:30 at night after a long journey. We checked in quickly and went to the room which was the furthest from reception. Neither keys worked and so I had to go back to the reception to get new keys. Once we got in our “privilege” room which we paid extra for there was an overwhelming smell of mould, we had to open the windows to air the room however the smell outside was even worse - it smelt like a dump!! The duvet was too small for the bed but it was late and we were tired.
We got up to get a shower - the shower gel was empty so had to use the shampoo.
I complained to the reception about the smell and lack of shower gel and I was assured the room would be deep cleaned. I returned to the room and also reminded the maid that we had no shower gel and the room smelt bad and she acknowledged it would get sorted. After a day out with our family we got back to our room and it had not been serviced and the smell was worse than ever. We had no towels which we had let outside the room - they had gone but nothing to replace them and the shower gel was still empty. We were unable to get a shower the next morning despite telling the reception we had no towels - no effort was made to bring us replacements. This is a mercure and I would not recommend it to anyone. We had a slip outside our window and a half demolished wall the other side I hate to think what a regular room is like if this is a superior room. Very disappointed despite several complaints nothing was done.
gareth
gareth (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 11 日
Lovely experience
Great comfortable bed
Delicious food
Great swimming and spa
Just a wonderful relaxing time
Sarah
Sarah (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 10 月 8 日
I was moved tocanother hotel because of an electrical fault the other hotel was well below standard for what i was expe ting not good.!!!!!!
Robert
Robert (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 6 日
Staff were great, hotel easy to find, good parking and facilities.
Mark
Mark (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 28 日
Benjamin
Benjamin (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 28 日
Staff are excellent and can't do enough for you. A good choice at breakfast. Car parking is simple with plenty of space. The refresh of the waiting area is a vast improvement - it now looks warm and welcoming.
Dawn
Dawn (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 15 日
Anne
Anne (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 31 日
mark
mark (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 30 日
Morgan
Morgan (3 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 25 日
Old and outdated hotel, friendly staff
Marius
Marius (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 25 日
Did the job
Rather dated
Matthew
Matthew (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 23 日
Happy customer
Clean hotel, comfy bed, it was a great stay for 2 nights. Staff were very friendly and check-in process was very quick. The free use of facilities (gym & pool) was a bonus although do expect children’s classes going on as well. Hotel in good location as McDonald’s & KFC just a min away plus few othe shops. Overall, I’d recommend as good value gor money.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 22 日
Pleasant stay
Charles
Charles (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 8 月 18 日
Heather
Heather (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 17 日
This hotel is well known to me and is absolutely fine but if you book a 'privilege' room do be aware that the privilege is not yours but the hotels for you staying with them and paying the extra, unless you describe a somewhat worn room, especially the 1980s bathroom, with associated fungi around the bath taps and caked limescale on the showerhead, and no fridge, a privilege... You do get a coffee machine and pods and slippers and gown though.! But overall it's perfectly comfortable and will be fine...
Gavin
Gavin (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 8 月 10 日
Carpeting stained bathrooms cracked sinks and mould in bathroom