Our stay at Holiday Inn & Suites on Merle Hay Rd. in Des Moines, IA was wonderful. Employees are very accomodating. They had a restaurant connected to the hotel, which we did not go to but was nice to know we could have. Pool is open til midnight and they are very child friendly. Will definitely be coming back next time we travel to Des Moines.
Rachel
Rachel (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 26 日
The fridge does not work in room 101 - kids from a baseball team were running through the hallways at 1 in the morning
samantha
samantha (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 25 日
Good, almost great but not quite there
Hotel staff was amazing. Our room was nice. Lots of dings and scratches all around that made me nervous if theyd charge us for it even though it was there prior to us. They didn't have trash can liners that i thought was odd. Found a dog chew toy up agaisnt the bed frame on the floor but everything else was super clean! The bed and pillows were perfect.
Elizabeth
Elizabeth (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 24 日
Bed bugs in the room.
Hotel room 220 had bed bugs. We have bites all over body. Management was made aware. They said they would return my stay payment but only gave me a discount for the inconvenience. Wich did not even cover for the precautions we had to take in order to not expose our home to bed bugs. Terrible experience, painful and uncomfortable.
Nubia
Nubia (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 23 日
Great stop for one night on the road back home.
Attached restaurant (Bennigan’s) was very convenient, good food & good service
James
James (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 17 日
Convenient location with great dog walking neighborhoods close by. Super friendly front desk staff and quality bedding with generous sized rooms
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 28 日
Excellent stay
It was an excellent stay and restaurant attached was great
Justina
Justina (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 17 日
Chenxun
Chenxun (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 15 日
Gary
Gary (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 9 日
Amber
Amber (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 6 日
Don’t waste your time staying!
I was double charged and have yet to see my money back, I called to the front desk and they were short staffed so they couldn’t bring me what I asked for & the hotel was crowded w antique pots bc they had a sell going on within the rooms so it caused for slow elevators etc
Edlena
Edlena (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 24 日
The only issue we had was paying for a suite that was near something that made outrageous noise kicking on and off. Was told at checkout it was the elevator. Would have appreciated some type of compensation for not sleeping due to noise.
Brenda
Brenda (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 21 日
Was a little hard to find the property but was a nice place to stay at for the weekend.
Christopher
Christopher (1 晚浪漫旅程)
Orbitz 真實旅客評價
8/10 很好
2025 年 2 月 20 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 15 日
Staff was very good. It was snowy and the entrance and parking lot were not cleared. Floors needed vacuuming. We found popcorn on the floor in our room.
Jeffrey
Jeffrey (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 14 日
We had issues with the heat blowing cold air in the room. When the maintenance person came to help he was abrupt and rude, pushed a few buttons and then snapped “Is it blowing cold air NOW?!!? before turning and leaving. When I asked why he spoke to me that way he refused to answer. Ten minutes later it was blowing cold air again. When I went to the front desk he was talking about me and shushed everyone at the desk. He had to come back up and fix it (it still didn’t fix it) and refused to apologize. I had to make another trip down and ask to be moved to another room. The staff never apologized for his behavior and I had to ask for the name of the manager. When you drop $200 on a room for one night you don’t expect to be treated so rudely.
Lorilei
Lorilei (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 11 日
Laureen
Laureen (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 9 日
Stacey
Stacey (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 30 日
Comfortable and Quiet
I was traveling for business in the Des Moines area and stayed here. Commute to and from downtown Des Moines wasn't bad, with travel time around 20 minutes one way. The room was clean and quiet. The shower head didn't have a lot of power, but it got the job done and was the only negative from my experience. Overall, the hotel was great, and I will stay there again in the future.