The hotel looks nice from the outside, but is in poor condition on the inside. The worst for us was the breakfast. They advertise "Hot Fresh Breakfast" outside on the sign, but the breakfast was literally sitting in Walmart Crockpots next to a broken food heating system. There were people waiting 20 minutes for the crockpots to be refilled. It was embarrassing for the hotel how sad the breakfast was. The juice dispenser was dispensing juice not in the correct label.
There were doors throughout the hotel that were not latching properly, such as the workout room. The pool was also not in good repair.
It appeared that a homeless person was using the laundry facilities during the day.
We will not be staying here again and we will not recommend this hotel.
Kelli
Kelli (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 9 日
Theresa
Theresa (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 7 日
Low quality.
We knew it was going to be a bad stay when we walked in to the lobby, it smelled of cigarettes and the two ladies at the desk didn’t have any teeth.
Checking in took 25 minutes. And this is because they couldn’t figure out their computer. They didn’t have a room with a pull-out couch clean even though it was 5pm and that’s the type of room we ordered.
Later I was out with the kids trying to enjoy the view and the manager and front desk lady were out front chain smoking cigarettes. I ended up taking the kids back inside because they were so inconsiderate smoking like chimneys.
The breakfast was sad. It was being heated in crock pots that were beat up, the eggs were literally watery/soggy, and the breakfast attendant asked my husband for a tip.
The room was barely clean… the sheets were rough and stiff, the pool bleached out swimsuits because there was too much chlorine.
after checkout, as we were driving away, my husband looked over at me and said please, let’s never stay there again…Literally the worst stay ever.
Zoellen
Zoellen (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 6 日
gross and run down
Horrible experience. We won’t be staying there again. There were cracks in the sink, mold in the shower and ANTS. We complained about the ants and asked for any traps. They said all they could do was switch rooms. The room they gave us had even more ants. We asked for a different room. The door handle to the room was installed upside down so you had to pull up instead of down to open it. The beds and pillows were hard. People were thundering upstairs all night long. The pool was dirty with bugs and made our eyes burn. The key cards to the room wouldn’t stay programmed for more than a day. I could go on, but theres a character limit to the review. It put a whole damper on our weekend trip. We will NEVER EVER stay there again. I would give it zero stars if I could
Melissa
Melissa (4 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 5 日
Horrible experience.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 3 日
Karl
Karl (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 31 日
Staff was very helpful and friendly. Was disappointed to see cleaning supplies laying around throughout the lobby. And nobody really there to monitor breakfast. They ran out of food at what looked like their busiest time. P
Lynn
Lynn (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 30 日
kyle
kyle (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 29 日
We usually love staying at the Wingate hotels because of the w
Sierra
Sierra (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 29 日
karli
karli (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 25 日
Becky
Becky (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 23 日
Not up to Par
I probably wouldn’t stay here again. Dirty room, moldy shower. Spent the extra money for a room somewhere else.
Robert S
Robert S (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 18 日
Poor customer service
My only issue, was that I tried to check in early, even though there wasn't a car on site. They said the entire place was not ready for visitors. Every single room was being cleaned at that moment. The lady behind the counter, didn't even try to look if anything was available.
greg
greg (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 17 日
Have had better stays there
Easy advanced checkin. Room was clean, bed comfortable and shower was great. We did get the upgraded room. However kids in the pool and Jacuzzi were jumping from one to the other. Not very relaxing in the Jacuzzi. Also kids making lots of noise till around 2am. Did not get a good night sleep.
Pamela
Pamela (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 8 日
Baylee
Baylee (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 2 日
Lisa
Lisa (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 2 月 25 日
Cluttered
The representation of the hotel is lacking. The lobby was cluttered with boxes and personal belongings especially behind the bar area.