Room was stale and the carpet felt damp.
We only live about 30 minutes away from the hotel, but wanted to spend time as a family at the hotel, specifically in the pool and on the waterslides. ask if the waterslides would be running
Kyle
Kyle (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 21 日
Needs updating and carpet very old and dirty looking…. Needs a fresh clean look.
Toni
Toni (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 16 日
Amazing
Close to Point Pelee National Park, and the atrium (aka Fun Zone) was amazing!
Greg and Josette
Greg and Josette (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 15 日
Shawne C
Shawne C (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 6 日
John
John (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 10 月 2 日
The room had no air conditioning my daughter did not sleep at all as it was 25 degrees in the room. The room smelt musky and the carpet was lifting. This was room 227. My daughter was disappointed when she wanted to go down the slide in the pool and the lady said the slide was for little kids.. there was no one in the the pool and it was her birthday. They should really let booking customers know this information 🙄. I mentioned all this when we were checking out and the staff said she would contact me after talking to her supervisor. This was on Saturday morning , I waited till Tuesday and still had heard nothing so ,I called and left a voicemail with the manager. And still have not heard back. It is not Thursday. I very excited to stay at the hotel but this is unacceptable with the price you pay for a room. I will not be recommending this hotel to anyone. They need to lower there prices or fix major problems.
Katrina
Katrina (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 2 日
Sheila
Sheila (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 17 日
The hotel is easy to find and the closest to the national park so it was great to visit daily and close drive to downtown and waterfront. Dining available. Lots of parking available. Games room is great. Nice pool but gets very loud with kids using the slide on weekends or when doing construction. Pet friendly. Only complaint was "patio" consisted of 2 patio stones and a tree on each side to the curb parking in front of room.Wouldn't consider it a patio as couldn't sit there with chairs because the car is right in front. Non patio room guests parked in front of ours so was annoyed we had to squeeze around their car. Will pick a balcony another time with more room. Will only clean room only as requested at check in.