Hate the use of single use plastic cutlery and crockery. Strangely on some days there were a few metal cutlery and real plates and bowls available, whilst on others there were none. Breakfast items varied from day to day with some days better than others
Room 403 was spacious and comfortable, but what should have been a nice view was spoilt because the double glazing was blown in both windows and hence they were steamed up inside. Shower strength was so-so but good range of soap/shampoo.
We were attending an event at the Renaissance conference centre and it was a nice 30 minute walk to there (or I think there is a free bus around the area too)
Overall an ok stay for what we wanted, but could have been better
DB
DB (6 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 24 日
The bedroom was clean, the shower could’ve been cleaner in corners and near silver plate.
Pleasant staff.
Fruit could’ve been fresher.
Great parking.
Thank you!
Kari
Kari (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 20 日
Clean room and spacious, easy to get to.
Keri
Keri (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 20 日
Location was great, everything was clean and so spacious.
Keri
Keri (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 16 日
Guillermo
Guillermo (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 15 日
Lonnie
Lonnie (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 15 日
I was having horrible asthmatic reaction to other guests dogs and the management went out of their way to accommodate my medical condition, I was so impressed and happy with how professional and accommodating they were. Bravo! Top notch service!
Jessica
Jessica (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 14 日
Welcoming staff from beginning of stay to the end. Breakfast was great, room was so nice. Will be back for sure!
Kristina
Kristina (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 11 日
Overal it was good. We love this place.
However, i don't understand someone working in hospitality business not greeting guests when they arrive. This is what happened Friday when we arrived at 3 pm. Not even a thank you or have a good stay after check in.
Maybe she was having a bad day.
We will definitely come back though.
Salah
Salah (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 7 日
We ended up at the Hyatt Place on a Friday night after having to leave our original hotel because of mold.
I explained our situation to Ela at the front desk and asked about a "mold safe" room. She offered to let me look at rooms before finalizong the booking. The manager showed me a few rooms she thought would be best and let me choose. She even went amd re-scrubbed the bathroom while we checked in!
They went above and beyond to make sure I had a safe, healthy night.
The room was comfortable, clean, bright, the air smelled clean, and staff was amazing!
Erin
Erin (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 5 日
Darren
Darren (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 2 日
KOTARO
KOTARO (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 1 日
Breakfast is too bad quality!
Maimaitiaizezi
Maimaitiaizezi (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 1 日
Room was amazing.. a small suite.. lovelyb& so comfortable. I hated to leave