Everyone was friendly and helpful from the moment we arrived. The room was clean and tidy. The breakfast was simple--fruit, bagels, croissants, eggs--but filling and fresh. The only downside was the a/c. It was a challenge to get it the right temp, though that might just be me. It was the perfect location--minutes walk to the metro, restaurants, and the Fine Arts Museum. It's definitely a convenient, charming hotel, and one we will likely revisit.