I couldn't believe that the billing system of a 5-star hotel could have such a low-level error. The hotel can enjoy meals for $30 per day after paying a $35 destination fee. I had breakfast around 10 on the check out day, which should have been included as free, but the hotel charged for the full amount. In my first call with them, I strongly stated that it was an error. And the staff just made me wait, claiming they didn't charge extra fee. But the fact is that they charged extra and didn't admit it in at the first time! I made five phone calls to solve this problem, wasting a lot of my time, and finally got a refund half a month later. I will never stay at this hotel again. The staff were not clear about the charging system and lied.
Yujia
Yujia (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023 年 7 月 16 日
Geling
Geling (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2023 年 7 月 13 日
Huei Ming
Huei Ming (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 7 日
Luis manuel
Luis manuel (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 5 日
Mai
Mai (7 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
Perfect! Had a weekend trip to Disneyland with the family and this hotel is beautiful
Jennifer
Jennifer (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 2 日
James
James (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 29 日
Altug
Altug (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 26 日
Treat Yourself
What a great place to stay for you Anaheim visit. All you expect from a J.W. and a convenient 10 minute walk to Disney OR an $8 Uber. Great park views from room 942, and adjacent to restauranta galore.
keith
keith (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 25 日
Tuvimos un inconveniente
LUIS OSVALDO
LUIS OSVALDO (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 22 日
Harvey
Harvey (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 16 日
Angela
Angela (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 9 日
ariella
ariella (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 29 日
Nahir
Nahir (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 7 日
Daniel
Daniel (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 5 日
Easy to get in and out
Michael
Michael (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 5 日
Very nice place
Anthony
Anthony (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 4 日
Beautiful place and next to Disneyland and next to garden walk, it’s simply the best place to stay!!!
Eddy
Eddy (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 28 日
Second time staying here, would stay again.
Kelsey
Kelsey (4 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 28 日
Chris
Chris (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 27 日
Excelente servicio de todos
Juan
Juan (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 27 日
Beautiful hotel, very clean really enjoyed it. The room was spacious and had everything I needed.