Check in went smoothly and was very welcoming and pleasant. Reagan was on the desk and what I said above was due to her knowledge and caring. My only negative was the HVAC which was redirected by the table holding the TV onto my face when in bed. A trip to the thermostat turned it off and I slept very well that night. I look forward to my next stay when I am again in Knoxville.
Donald
Donald (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月17日
Christina
Christina (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月21日
Sofa bed sucked but most do. Bed very comfortable.
Timo
Timo (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月23日
Angie was very kind and helpful during our stay!!!
Bradford
Bradford (15 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月12日
Nice and friendly!
Laura
Laura (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月11日
Great front desk
Check in lady was wonderful. Super friendly and helpful!
Kelley
Kelley (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月22日
Was there to relax and spend time with boyfriend
Donna
Donna (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月20日
Douglas
Douglas (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月16日
Diva
Diva (3 晚行程)
Orbitz 真實旅客評價
10/10 完美
2024年7月6日
John
John (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月9日
Staff was great
Mara
Mara (2 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年5月26日
Rooms are comfortable, staff was very pleasant and helpful. Enjoyed our stay.
Holli
Holli (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年5月22日
Catrina
Catrina (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年5月13日
Not happy at all.
I was supposed to have a 2 bed and ended up with a sleep sofa. I'm whatever. But they're was only 1 TV in the room. So me and my son would of had to share a bed in order to watch TV. That's just not right. If your going to have a room that had "2" bed then it should have 2 tv's. I feel ripped off having to pay almost $512 for that tiny room. It didn't even have a stove. It had 2 small burners. I was not happy at all. I asked to switch rooms and it was going to be an additional $400 and something. Line NO.
Catherine
Catherine (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年4月24日
This comment is directed to Expedia. We chose this hotel over the courtyard because they advertised a manager’s reception. The hotel staff stated that this was not the case and that they had repeatedly told Expedia to remove the statement but Expedia failed to do so.
Jeffrey
Jeffrey (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年3月20日
Week long business trip
Nice stay, good location in the heart of Knoxville, close to restaurants and shopping, decent breakfast, housekeeping could have come by more often.
Alan
Alan (7 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年3月15日
Everything was great, very clean and comfortable.
Catherine
Catherine (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年3月11日
Late arrival
We arrived at 3a.m. and only got a few hours sleep but all things considered it was clean, comfortable and easy! Staff was very helpful.