The stay was fine until 4:00 am, the fire alarm goes off and we have to evacuate immediately. We had to wait fifteen minutes for the fire chief to come turn off the alarm. We go back to bed and ten minutes later, it goes off again. We had to evacuate the building AGAIN. I asked if we could get a discount for the inconvenience and she told me no and laughed at me. I felt strongly that we deserved some type of discount on this stay or a future stay but she tole me she couldn't do anything for me.
james
james (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 11 日
I’ll start by saying that I have stayed here every year for more than a decade to see family. This is the 1st time I’ve had a negative experience. I checked in Friday the 6th and was to check out Tuesday the 10th. I checked in, we got our key cards and headed to the room that night. I get a text from my Discover card saying that my $910 had already been applied to my card. Which I thought was odd because the charges usually don’t hit until the end of the stay. But I figured oh ok, maybe things have changed. The next day my girlfriend and I took our showers and were about to get dressed when the door opens and a strange couple enter the room. Luckily we were around the corner and were not seen. They left as soon as they saw our bags in the floor. As I was putting on my clothes to go see what was happening I get a call from the front desk. The lady at the desk asks “were you supposed to check out today?” I said “no. We have this room until the 10th” she says, “ok. Thank you” then hangs up. I go down stairs to show her my room confirmation. She’s says “Oh! I see what has happened. The desk person last night didn’t check you in”. I asked if there is now an issue. She responded with “oh no not at all”. They credited and recharged my card so many times that it hit my cards limit. Then demanded I pay them more by 11pm. I’m 500 miles from home and have no money left. I had to borrow the rest just to make it home. This was only the 2nd day. More problems followed everyday thereafter.
Chad
Chad (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 23 日
Kathy
Kathy (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 7 日
Very clean. Friendly staff.
Deanna
Deanna (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 28 日
Property was close to Pickwick Lake .
Steve
Steve (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 30 日
Casey
Casey (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 3 月 27 日
We had been in the motel approximately a hour and a half. Pull back the sheets on the bed and find blood on the pillow case and the sheets. When to front desk to talk to night manager. There was no housekeeper on staff at night. She brought some sheets. After she left I would a blood stain on top of toilet. I talked to manager about getting a refund. She said we couldn’t get a refund because we booked through Orbitz. Worst service and experience ever at a hotel! Never staying at another Hampton Inn.
Paul
Paul (1 晚家庭旅程)
Orbitz 真實旅客評價
6/10 不錯
2025 年 3 月 25 日
New facility. Isolated with no food except breakfast. No maid service. Few restaurants around close. Very expensive for what you get.
Jenine
Jenine (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 25 日
Ronnie
Ronnie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 3 日
The staff was very friendly & helpful. They always greeted us with a smile & hello. This is our 2nd time staying here & will do it again in the future.
Darlene
Darlene (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 18 日
William
William (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 7 日
Mitra
Mitra (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 2 日
Brandy
Brandy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 1 日
Staff was very friendly and room was clean!
Matt
Matt (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 1 月 20 日
Pay for 2 rooms to get the one should have
I did not receive the room I reserved! I ordered a king room study with a sofa bed. It did not. No sofa, no sofa bed, just a bed. I asked the clerk could he move me into the room i purchased, he said he wasnt a house keeper so he doesn't know what types of rooms they have. Then he said he could move me into a double queen bed room but that i would have to purchase ANOTHER ROOM! He wanted to pay for another room to be able to receive the room i already paid for! I adked him to just chanfe my key card to the room with two beds, he said couldn't. Id have to purchase another room. So i ended up have to share my bed bc i did not get the room i purchased. I needed the sofabed for my gurst to sleep on. But no! I was asked to purchase another room to have that option.
brad
brad (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 7 日
Staff was very helpful and courteous. Breakfast was great!
Clean and fresh.
Bridgette
Bridgette (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 4 日
Our 2nd stay at this hotel and enjoyed it as much as the 1st stay. Great accommodations and staff, love the location.
Scott
Scott (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 27 日
Excellent Service
The level of service was extraordinary. Thank you.
Jason
Jason (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 12 月 18 日
George
George (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 15 日
The staff was wonderful. We enjoyed the breakfast.