Hotellet bar præg af slitage. Der var hul og pletter på lagenet. Små huller i væggen. Det eneste som virkede moderne/nyt var elevatoren.
Jonas
Jonas (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 20 日
Maddisynn
Maddisynn (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 7 日
Bed bugs & Lack of care
I checked in and my room had bed bugs. We had just settled and felt something crawling on me. I had a large red bed bug and then the head board had several of them and little whiteish yellow looking like lice. I let the front desk know and they had not other rooms and the person at the desk could do anything for me. I was told to email the manager. I had to check out to another hotel at midnight with my family and find another hotel. I have submitted an email to the manager and no response. I have submitted a complaint to hotels.com and I have been told they can not do anything about it as they have not received a response from the vendor and can not overturn the hotel polices. I was in room 301 I would not recommend this hotel as they do not care about their guests. That room needs to be fumigated and treated. Also they are notes as two hotels The Chiefly and Madison be warned. They are still charging me for both of my nights if my reservation.
Heather
Heather (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 20 日
Justine
Justine (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 18 日
Kevin
Kevin (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 16 日
Anders Holdt
Anders Holdt (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 13 日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 11 日
Had a great stay with Madison
Carla
Carla (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 8 月 10 日
Nice
Mark
Mark (2 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 8 月 8 日
The check in time is so wrong
Stacey
Stacey (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 8 月 7 日
Very good stay
Everything was perfect. Exceeding expectation.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 6 日
Paul
Paul (1 晚行程)
Wotif 真實旅客評價
10/10 完美
2025 年 8 月 4 日
I booked at 730 am for tonight, by 1pm was in the ED ( not on hotel grounds) and will have a joint replaced tomorrow.
A lovely reception lady took my call and with empathy will see if I can get a room credit or refund.
Can't really ask for more-thankyou
mark
mark (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 8 月 4 日
10 mins after i checked in i checked out. Rooms were anything like the photos.
Upon checkin i waiting 30min as the front desk was unattended
Damien
Damien (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 8 月 3 日
Sharna
Sharna (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 2 日
The room is in desperate need of an update.
Brett
Brett (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 2 日
Ivan
Ivan (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 1 日
Easy street parking now in the off season (early August). We had a family room-one closed bedroom with a queen bed, there is a double bed and a single bed in the spacious common area. The common room has 2 armchairs that could use new upholstery and a desk. Lots of light. Toilet has its own room-convenient for multiple people. The bathroom was newly renovated-new tiles, new shower and new vanity-all very nice. The shower head is only a rain shower so bring a shower cap if you don’t want to wet your hair. The shower water pressure was great. Walls a little thin and you can hear outside traffic because of single pane windows. But in the closed bedroom you can’t hear the other guests in the hotel. The teenagers sleeping in the common room hear nothing when asleep. The beds were comfortable enough and big bonus-enough pillows provided for 2 each-this is rare! The place was fine for sleeping and exploring Townsville.
Paula
Paula (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 7 月 31 日
Convenient location.
Very poor condition with the bedding. The pillows were disgusting looked and felt like 50 years old.
The quilt had holes in it and no cover just a sheet laid over it. When the neighbours showered the noise in our room was disgusting it was that loud and not from the people, it was the shower running noise. No PowerPoint for the bedside lamp on one side of the bed. When the staff cane in and changed the towels they didn't touch the bed😔
The $500 hold on the credit card is a bit over the top as well.
Narelle
Narelle (2 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 7 月 30 日
Just no
Rooms desperately need updating, threadbare carpet in rooms,dingy throughout
Ian
Ian (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 29 日
Older style property in a convenient location. Staff were friendly.
Jason Scott
Jason Scott (4 晚友伴旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 7 月 28 日
Thought the price was too high for the quality of room