My room wasn’t clean no heat or air when I called the front desk there was no answer so I continued calling until about 3:30 AM I went down to the Office to ask for a heater they said no heater or blankets with no apologies for anything I’ll never go back!!!
Tina
Tina (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 11 月 21 日
The room had no heat on. I spoke to reception and they said rooms don’t have heater. I also saw roaches running on walls, very disgusting place to stay.
HANNINGTON
HANNINGTON (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 20 日
Very comfortable Room
Mister
Mister (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 11 月 17 日
Yes the room was to duty.
Juan F
Juan F (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 11 月 16 日
Squishy mattress, thin, single blanket. Impossible to sleep. Ended up leaving at 1:30 and driving home to get a night's This place is undergoing renovation but is currently a dive.
John
John (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 11 月 15 日
Room was not clean, very basic breakfast, just cereal, bread, orange juice and coffee.
Pramod
Pramod (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 13 日
Cool spot by the water
Justice
Justice (2 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 11 月 11 日
It is not really a hotel. I am at a loss to name it. Nothing really worked except the elevator. The TV would turn on but all the channels I would attempt to watch said it needed a subscription. There were no written instructions on how to use the system.
While there is a phone in the room it did not work. IT was a phone system from an old San Francisco Hotel, long gone.
The hotel is right on the Amtrak tracks and there are defining horns as it slowly passes by 24/7. There was a bar across the street that played extremely loud music late into the night. When I complained the staff looked at me while I was the problem.
Most of the restaurants in the area are extremely expensive.
Some of the staff were friendly.
When I turned on the shower the shower head flew across the shower with great force. Fortunately, I was not inside of the shower at the time. Something else in it broke. After the maintenance guy came, he put the shower head back on and said he would be back. He never came back.
The towels are extreme thin. No bedspread or comforter. The pillows were very flat. There are two heating systems in the room. One was worthless and made a lot of noise and the other sort of worked again with a lot of noise.
It was really cheap on Hotels.com, but I would not use them again. It was not restful.
Merle
Merle (2 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 11 月 11 日
It has mold in the bathroom. Blood stains on the comforter! Lights did not work.
Jose
Jose (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 11 月 10 日
We didn't stay for the breakfast, we left immediately. The first room they sent us to was full of power tools and there was no bed. The second room they sent us to was missing the window and covered in an inch of water. The third room they sent us to was covered in some random persons belongings and there was another person in there. The entire hotel looks nothing like the add and there was a large amount of prostitution going on there as well. We immediately felt unsafe from the moment we parked there, to the moment we left. I have contested the charge with my bank because we did not get what we paid for.
Joseph
Joseph (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 10 日
Jawaun
Jawaun (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 11 月 9 日
So dirty and smelly I didnt even stay the night. Do not stay here. Lots of damage to the building, stains and foul odor throughout the whole place.
Kourinthia
Kourinthia (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 11 月 8 日
The room was TERRIBLE 😡
Alvin
Alvin (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 7 日
Ok
Polly
Polly (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 6 日
Yes
Leroy
Leroy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 5 日
Roland
Roland (1 晚行程)
Hotels.com 真實旅客評價
10/10 完 美
2025 年 11 月 4 日
Ali Emre
Ali Emre (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 11 月 3 日
The breakfast menu was not acceptable
Kenneth
Kenneth (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 2 日
Polly
Polly (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 2 日
Roland
Roland (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 10 月 31 日
Isaiah
Isaiah (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 31 日
Taelord
Taelord (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 31 日
Clean room
Darrell
Darrell (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 10 月 30 日
We checked out after the first night and hsve a dispute on credit card active. This was a horrendously bad experience, like being in a third world country. This hotel should not be advertised on your site. It was dilapidated, dark, dirty and very noisy. I took pictures of the black mold, broken porcelain toilet, damaged counters abd lack of amenities