The hot water in the shower was impossible to regulate. It took forever to adjust and when I finally got it right, the hot water would instantly become scalding hot and I would have to start all over again. Checked out early due to this problem and am awaiting refund for last night.
George
George (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 2 日
Linda
Linda (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 12 月 29 日
High prices for food and beverages are a negative, limited menu and some of the few items not available. Chose a grilled 3 cheese sandwich, would never order again - way too much bread for amount of cheese and very little taste.
Susan
Susan (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024 年 12 月 27 日
Holiday problems
This is a great hotel with wonderful people but, I went on Christmas day and the person working did not know how to handle a third party reservation. So, she erased my reservation and then "made me a new one " that charged me again. Taking multiple charges out of my account and leaving me stuck with no spending money while I was there. It takes 5-10 business days to get the money back into my account. It was frustrating but luckily I am fairly chill and they were so polite and apologetic. It was a problem that the poor lady they left alone on Christmas was not trained properly to run things on her own.
Will I go back? Yes, probably, I stayed in the past and it was great. Now the remodel makes it even nicer.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2024 年 12 月 25 日
Steven
Steven (1 晚行程)
Orbitz 真實旅客評價
4/10 一般
2024 年 12 月 20 日
The hotel is going through a full renovation and rather than isolating a section of the property so that current hotel customers can have a safe and comfortable stay, the entire place is in upheaval. And there was no notification provided by Expedia. Adding insult to injury, Expedia offered a higher price room with a terrace but the hotel stated that all rooms are the same price and that they do not honor terrace requests.
Ritu
Ritu (4 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 7 日
Though they were doing construction the staff was very nice and made sure things were clean.
Julie
Julie (2 晚商務旅程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 12 月 6 日
Mike
Mike (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 11 月 27 日
They were remodeling the property, it was so bad that it should be closed down. No traveler would be happy to stay there under those conditions. Close down, remodel then reopen, impossible to do at the same time. This is a major remodel and was very unsafe for the customers.
Anthony
Anthony (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 11 月 27 日
RENOVATION WAS TAKING PLACE. AND I DID NOT SEE THE PRINT NOTICE AT THE END OF THE WEBSITE. IT SHOULD HAVE BEEN AT TOP OF PAGE. I HAVESERVERE ALLERGIES., THE ROOM WAS CLEAN INSIDE THE MESS DOWNSTAIRS.
REGINA
REGINA (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 11 月 25 日
Problems
The renovations caused some real,problems. The check in was so noisy, we had trouble communicating . Then the only elevator we could use would not open and we had to use the stairs. Very inconvenient for whe. You are in your seventies. I turned off the heat because the fan made such a loud noise, I couldn’t sleep.
David
David (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 11 月 14 日
Darnell
Darnell (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 11 月 12 日
Front counter staff was very friendly and professional. Hotel was under construction.
Tiffany
Tiffany (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 12 日
Stephen
Stephen (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 11 月 12 日
It was under construction / renovation, not disturbing though. The lack of coffee available to guests in the lobby was a disappointment. The staff, however, was so kind and friendly.
Susan
Susan (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 11 月 11 日
Anne
Anne (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 2 日
Nice place
Dzhamilia
Dzhamilia (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 11 月 1 日
Overall good location, will like to see after their renovations