Checked out B4 11AM & Still No Refund!! STAY AWAY!
Where do I begin?.. I checked in reservations were for a room with double beds side by side. They put me in a room with bunk beds. Literal bunk beds. I figured that they must have had a reason for this I.e., the rooms that more accurately matched my selected choice (side by side double beds) were for whatever reason not up to par therefore when I called front desk to inquire I asked if I could see the room they were moving me to. She told me no they do not allow me to see it first. I found that strange but I just went with it. They moved me to a side by side bed room. Immediately I realized the room had an awful stench. I turned on the AC and immediately began itching. I opened the blinds to open the window and the windows were bolted shut. I couldn't open the windows. As I raised the blinds the itch turned to burning. My nose and my eyes immediately started burning and watering. I saw mold all around the window seal. The bathroom was completely out dated and filled with mold spores. The whole room was a Petri dish of mold and bacteria. When logging into the wifi I saw a network connection which read, “We LOVE H**KERS,” there were summers eve packets (women douches) in the second bed. It was the absolute WORSE experience I've had yet.
Needless to say I booked for two weeks. On the morning of day three I called the front desk and shared my experience and requested a refund. I was told that so long as I check out before 11AM the hotel would refund the remainder of my stay.
Kamika
Kamika (18 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月25日
Tamarion
Tamarion (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月24日
Muy basico
Gilberto
Gilberto (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月22日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025年1月21日
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月18日
Jesus
Jesus (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月8日
真實旅客
14 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
Starkisha
Starkisha (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月30日
Federico
Federico (3 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月29日
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月27日
Aaron
Aaron (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月21日
mehmet
mehmet (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月4日
Federico
Federico (5 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月3日
Nothing special!
I have stayed here several times while my child is hospitalized nearby. It has been a convenient place to stay. However, every time I've stayed, I tell myself this is the last time I go there! The view at breakfast is probably the best thing I can say! There seems to always sketchy individuals around the property and staying there as well. Granted I've stayed here maybe less than 10 times in the last 2 years, I've never had a great experience! The bed is comfy and room is usually clean! I'm exhausted when I go there after long days at the hospital so that is important. But nothing special. You get what you pay for!
Monica
Monica (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
christian
christian (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
Busibess on tge Bay
It was a great place. I've accually stayed there a few tines in the past. On the estuary
Beautiful view of San Francisco
Clean comfortable