They need better attention to their cleaning. I went through a few rooms before I was able to find a clean one. For a 4 star hotel I expect a bit better. Many of the mattress were soiled and behind the beds have not been cleaned in what looked like a thousand years. There was a fridge in the room but not a microwave which was a bit of a disappointment. The front desk staff is quite accommodating with requests. The customer service really was excellent. Parking costs a fortune, it is NOT free. They charge 30$ per night to park which again is absurd for the area it’s in. You can find parking up the street but I’m sure the neighbors are not going to be happy with a bunch of hotel people taking up the street spots when parking is already tight. But again, customer service was fantastic.
Miles
Miles (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月2日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年3月1日
We Love Sonesta
Sonesta is the only hotel my husband and I choose when we're in Redondo. Its beautiful, clean, and the staff are always friendly.
Sandra
Sandra (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月16日
David
David (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月13日
Daniel
Daniel (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月11日
Megan
Megan (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月10日
Kathleen
Kathleen (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月6日
Jesung
Jesung (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月3日
Antonio
Antonio (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月30日
Our little balcony had a great view. Bedding was excellent.
Jason
Jason (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月28日
MLK Weekend Stay
A very nice place!! The workers were all helpful and nice. Kudos to the young woman in the little shop with her suggestions on places nearby!! The pool patio was nice and will be nicer when the weather warms up.
The cost of a cup of coffee, breakfast and desserts was a bit high.
Brian
Brian (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月21日
Joshua
Joshua (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月18日
george
george (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月15日
Saved us!
They were wonderfully accommodating. We escaped the fires in LA and the welcomed us and and my big dog. It was extraordinary how they took care of so many families who arrived in fear and full of anxiety. The hotel transformed the ballroom for all the various kids that had come with families they even played wicked on a big screen and provided games and snacks. They made a makeshift dog park for all the dogs. I don’t think any other hotel would’ve done something like this and I am forever grateful.
Doron
Doron (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月8日
It was amazing!
VIOLETA
VIOLETA (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月5日
gretchen
gretchen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月4日
Gina
Gina (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月2日
Denise
Denise (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月2日
Dawn
Dawn (5 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月29日
Not what expected
There was a bad smell of mildew all over the hallways - rooms are very old - showers and bath were very old and staines and old mould . This is not a 4 star hotel for the price we paid. I got sick from mildew smell as it ruined all our holiday vacation-
We had to relocate hotels
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2024年12月27日
Please fix the broken plug
Not good. The only power plug in the bathroom is not working. We couldn't use our personal waterflosser and hair blower. The pillows were not comfortable at all!
Heather
Heather (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月23日
Open hours
I was dissappointed that the Bar closed early on Friday. It was listed on the website as being open until 11pm. We decided to finish our evening at the hotebar and arrived at 10pm to find it closed. We asked for drinks at reception but they stated that they could not open the bar. It was a disappointing end to an otherwise great stay.