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Susanna Inn Machu Picchu Hotel

3.0 star property
Mountain hotel within easy reach of Aguas Calientes Hot Springs

Choose dates to view prices

Photo gallery for Susanna Inn Machu Picchu Hotel

Front of property - evening/night
Hypo-allergenic bedding, free WiFi, bed sheets
Mountain view
Reception
Free daily buffet breakfast
Susanna Inn Machu Picchu Hotel offers a serene retreat near the river, with a breakfast buffet to start your day and dry cleaning services for your convenience. Unwind in the library or connect with free WiFi; previous guests praise the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Non-smoking
  • Laundry facilities
  • Free WiFi

Main amenities (6)

  • Daily housekeeping
  • 24-hour front desk
  • Library
  • Laundry service
  • Self-serve laundry
  • Luggage storage

Feel at home (4)

  • Daily housekeeping
  • Laundry facilities
  • Free toiletries
  • Hair dryer

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, free WiFi, bed sheets

Standard Twin Room

8.0 out of 10
Very good
(5 reviews)

Highlights

Hypo-allergenic bedding
Hair dryer
Private bathroom
Free bottled water
Daily housekeeping
  • 118 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room, Mountain View

Hypo-allergenic bedding, free WiFi, bed sheets

Superior Double Room, Mountain View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Hypo-allergenic bedding
Hair dryer
Private bathroom
Free bottled water
Daily housekeeping
  • 140 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room, Mountain View

Superior Triple Room, Mountain View | Hypo-allergenic bedding, free WiFi, bed sheets

Superior Triple Room, Mountain View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Hypo-allergenic bedding
Hair dryer
Private bathroom
Free bottled water
Daily housekeeping
  • 291 sq ft
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, free WiFi, bed sheets

Classic Double Room

Highlights

Hypo-allergenic bedding
Hair dryer
Private bathroom
Free bottled water
Daily housekeeping
  • 118 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Twin Room

Classic Twin Room | Hypo-allergenic bedding, free WiFi, bed sheets

Classic Twin Room

Highlights

Hypo-allergenic bedding
Hair dryer
Private bathroom
Free bottled water
Daily housekeeping
  • 97 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Triple Room, Mountain View

Family Triple Room, Mountain View | Hypo-allergenic bedding, free WiFi, bed sheets

Family Triple Room, Mountain View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Hypo-allergenic bedding
Hair dryer
Private bathroom
Free bottled water
Daily housekeeping
  • 183 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, free WiFi, bed sheets

Standard Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Hypo-allergenic bedding
Hair dryer
Private bathroom
Free bottled water
Daily housekeeping
  • 97 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room

Basic Room | Hypo-allergenic bedding, free WiFi, bed sheets

Basic Room

Highlights

Hypo-allergenic bedding
Hair dryer
Private bathroom
Free bottled water
Daily housekeeping
  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed

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Hotel Ferre Machu Picchu

  • Free WiFi
  • Restaurant
  • 24/7 front desk
  • Non-smoking
8.0 out of 10, Very Good, 269 reviews
$119 nightly
The price is $119
Dec 8 - Dec 9
Hotel Ferre Machu Picchu
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About the neighborhood

Map
Av Imperio de los Incas 642, Machu Picchu, 08681

What's nearby

  • Historic Sanctuary of Machu Picchu - 1 min walk - 0.0 km
  • Manco Capac Square - 5 min walk - 0.5 km
  • Aguas Calientes Hot Springs - 12 min walk - 1.0 km
  • Temple of the Condor - 15 min drive - 3.4 km
  • Temple of the Sun - 15 min drive - 3.4 km

Getting around

  • Alejandro Velasco Astete Intl. Airport (CUZ) - 47.1 miles/75.8 km
  • Machu Picchu Station - 5 min walk

Restaurants

  • ‪Toto's House Restaurante - ‬5 min walk
  • ‪Full House Peruvian Cousine - ‬2 min walk
  • ‪La Boulangerie de Paris - ‬4 min walk
  • ‪Chullos Craft Beer - ‬2 min walk
  • ‪Mesa 7 Restaurant Mapi - ‬4 min walk

About this property

Susanna Inn Machu Picchu Hotel

Susanna Inn Machu Picchu Hotel offers a great location, putting you within a 15-minute walk of Aguas Calientes Hot Springs. Free perks include WiFi and buffet breakfast daily between 5:00 AM and 8:30 AM. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 6 rooms
DONE

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 9:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (3 years old and younger) not allowed
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 5:00 AM–8:30 AM

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Library

Room amenities

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

Children & extra beds

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20607138169

Also known as

Susanna Inn Machu Picchu
Susanna Inn Machu Picchu Hotel Hotel
Susanna Inn Machu Picchu Hotel Machu Picchu
Susanna Inn Machu Picchu Hotel Hotel Machu Picchu

Frequently asked questions

Does Susanna Inn Machu Picchu Hotel offer free cancellation for a full refund?

Yes, Susanna Inn Machu Picchu Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Susanna Inn Machu Picchu Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Susanna Inn Machu Picchu Hotel?

Sorry, there's no onsite parking at Susanna Inn Machu Picchu Hotel.

What are the check-in and check-out times at Susanna Inn Machu Picchu Hotel?

Check-in start time: noon; Check-in end time: 11:00 PM. Check-out time is 9:00 AM. Contactless check-out is available.

What's the area around Susanna Inn Machu Picchu Hotel like?

Susanna Inn Machu Picchu Hotel is located by the river, a short 5-minute walk from Machu Picchu Station and 12 minutes' walk from Aguas Calientes Hot Springs.

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Reviews

Susanna Inn Machu Picchu Hotel Reviews

8.8

Excellent

9.2

Cleanliness

10

Location

9.4

Staff & service

8.8

Eco-friendliness

8.6

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as delicious, made to order, and a highlight of the stay. (35 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
View
Trains
River
Restaurant
Location
Towns
Bus

Reviews

8/10 Very good

Love the room view ti the river and the breakfast, delicious! For one night is perfect.
Jenny, 1-night trip

10/10 Exceptional

Good to stay.
Hee Soo, 1-night trip

10/10 Exceptional

Friendly, clean and that's all one needs there
Bogdan, 3-night trip

10/10 Exceptional

Clean hotel with excellent breakfast

Excellent location next to train station, nice and quiet environment during night. Very clean rooms, most cleanest hotel in our trip. Breakfast was amazing, served to the tables and view is unforgettable. Regretting that we didn't stay another night at this amazing hotel and wonderful town.
Kaarin, 1-night trip

6/10 Good

Close to good restaurants along the rail way, tiny room, only stayed one night from 8 pm to 6 am ok.
Ruisheng, 1-night trip

10/10 Exceptional

Easy access, friendly staff, clean rooms. Complimentary breakfast was great with amazing views of the rapids and mountains. Highly recommend.
Austin, 1-night trip

8/10 Very good

Nice place for our one night stay in Aguascalientes. Breakfast had a nice view and was delicious fuel for the long day ahead. Overall, we enjoyed our stay and would recommend to travelers looking for a budget hotel option.
Isabel, 1-night trip

10/10 Exceptional

Check in was friendly and accommodating. Room was amazing with river running behind. Staff went out of their way to make sure we were taken care of.
janice, 1-night trip

10/10 Exceptional

Breakfast was great and the staff was attentive. However, had to upgrade to get a view of the river, which was breathtaking. They have an option for reservations directly with their representative if you call them directly.
Michelle, 1-night trip

8/10 Very good

Great place to stay but was right above the train tracks. Wasn’t advertised as such so there was quite a bit of noise in the morning and evening.
Michael, 1-night trip

10/10 Exceptional

William and Jackelin was very good attention
Maria, 1-night trip

6/10 Good

Now I know that staying in a less expensive hotel in the Aguas Calientes area is not a good idea when there were so many other much nicer hotels in the same vicinity.
Kristin, 1-night trip

8/10 Very good

Lovely views from the room and very friendly staff members! Great for one night visiting Machu Picchu and waking up at 4am. You won't be able to sleep there without earplugs though, as passing trains are quite noisy and walls are very very thin
Elizaveta, 1-night trip

8/10 Very good

X
ivan, 1-night trip

8/10 Very good

It was right by the railroad tracks but the double glass windows helped it not be very noisy. Breakfast was good. There was a safe but it didn’t work.
Isabel, 2-night trip

10/10 Exceptional

The hotel was very clean ,the staff was amazing , and the view from our room was amazing .Highly recommended. Thank you Sussana Inn for making our stay at aguas calientes comfortable. A
Magali, 1-night trip

10/10 Exceptional

Beautiful view, clean and spacious rooms, great shower with decent amount of room. Service was excellent and VERY accommodating. They were able to answer questions with patience and much kindness. The property is located at the edge of the central street just far enough from the main busy part and close enough to walk and enjoy. Would love to stay here again and recommend it for a stay at Aguas Calientes!
Jean-Paul, 1-night trip

10/10 Exceptional

What an amazing little place. I went in September and the whole area was amazing. great hotel, good English if that's required, a very nice free breakfast, and everyone was very accommodating. Watch out for the little bugs in the area, they will eat you up. Did not have them in my room, but near the train station they were everywhere. Would highly recommend
Edward, 2-night trip

6/10 Good

I didnt like the way they scanned all out passports , what was the reason they needed to scan all of them?
Sonia, 2-night trip

8/10 Very good

N/A
Shannon, 1-night trip

10/10 Exceptional

My view was great. I dont like noise people come late on their room and do a lot of noise with the door

2/10 Poor

Ok for one night

Stayed here for one night when visiting Aguas Calientes, Machu Picchu. The hotel is located just along the train tracks so it is very loud and noisy. Also the hotel started to play music in the basement, the area where the breakfast is served and we could hear it all the way to our room on third floor. You can hear everything, people walking outside your door. Bathroom was very small and didn’t have a lid on the garbage bin and since you are not suppose to throw paper in the toilet in Peru it felt a bit weird not having a lid. No shampoo and conditioner in the shower so the first thing we had to do was going out and look for shampoo to buy. After seven days of hiking that was nothing you really wanted. You just wanted to take a shower. When checking out we stored our bags in a storage for free which was good. We also asked to store a box of leftover food and they said it wouldn’t be a problem. When coming back to pick up our bags they didn’t know anything about the leftover box. So that food was gone. When entering the hotel it felt like walking in to someone’s living room. The people working there/owning the place we’re sleeping on the couch and behind the check in desk. A small should was laying on the couch watching YouTube. The only good thing was the view for breakfast (see picture). I wouldn’t stay here again, but for one night it was ok.
Isabel, 1-night trip

8/10 Very good

Nice place and nice view from my room. Very clean
Briseida Jazmin, 1-night trip

10/10 Exceptional

Machu Picchu for Luna del Miel

Quick stay for Machu Picchu! Check in was easy and our room was available early. They gave us the wrong room at first but quickly fixed and put us in a room with a river view. Breakfast was wonderful and location was wonderful. Staff was super nice and helpful. They held our bags in a safe room while we adventured our last day.
Room from breakfast
view from room on 4th floor
Jillian, 1-night trip

10/10 Exceptional

Excellent value for the money

Great location overlooking the river, amazing views and a clean, comfortable room. The hotel is very close to where the train drops you off. Friendliest, most helpful front desk person I have ever encountered. I asked the front desk man, Willie, for directions to the office where I could buy a bus ticket to Machu Picchu and if he could recommend a guide. Willie actually walked us to the ticket office and recommended an excellent guide. The room was a good deal for the price and the included breakfast was delicious. I will stay here next time I come to town.
Michael, 2-night trip