10/10 完美
2025 年 11 月 24 日
There was minor things that could be improved and slight cleaning issues but overall very well and I enjoyed the stay. The things that are important like comfort of the bed was excellent, hot water and water pressure fantastic, plenty of room and friendly staff. The breakfast had very limited options for vegan and the in hotel restaurant didn't have vegan options either but there was some within walking distance. Confusion with the concierge service was also unprofessional because I scheduled a shuttle to the airport (online and at the desk) I was told that it would be $12. I was then informed I would pay cash to the driver. I didn't like not having options for payment I was told what to do but then when I followed the instructions I was informed no it's not $12 it's $15. Which made me feel like the driver was just trying to secure a tip possibly since I specifically asked for change of the $22 I gave him because I didn't have a $10. If that was the case he received that on top of the $2 tip I gave. I gave a $2 tip because after getting change and then paying the upcharge difference, and him running a light (yellow light violation)(he spread up on a yellow light and I don't think that he quit made it but he might have barely). He argued with me (not in a aggressive way but I could tell irritated) about not having a voucher. The lady at the desk didn't mention anything about a voucher. She wrote it down in a book. He acted like I was supposed to know the procedure/process.
Megan
Megan (2 晚商務旅程)
Hotels.com 真實旅客評價
