We waited almost two hours in the lobby on late Saturday afternoon because our rooms weren't ready. Meanwhile countless other customers checked in and received their rooms while we continued to wait. Eventually the person behind the desk asked if we really needed handicap-accessible rooms because if not we could check in sooner. We had never requested accessible rooms in the first place. The two gentlemen behind the reception desk seemed overwhelmed by their duties.
The following morning, there were no waffles available in the breakfast room because the attendant said she was out of batter measuring cups.
I wouldn't recommend this hotel to anyone.
Michael
Michael (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 14 日
Close to health district
Yuri
Yuri (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 14 日
Andrew
Andrew (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 12 日
We had a lovely stay and the staff couldn't have been nicer. Thanks for making graduation special.
Lori
Lori (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 10 日
Good experience!
Mariana
Mariana (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 8 日
Honestly felt "icky" hate to be this way. My wife and son found stains from bed bugs and the hotel quickly moved us to another room. The service was great. The rooms just didn't feel clean.
Ryan
Ryan (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 7 日
It’s decent.
MI
MI (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 1 日
Promised but not delivered
Didn’t get the bed we requested. Ended up with 2 full beds instead of 1 king. So we ended up sleeping separately!
Jessie
Jessie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 1 日
Ingrid
Ingrid (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 26 日
Katharine
Katharine (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 26 日
Eliza
Eliza (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 24 日
Theresa
Theresa (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 20 日
Parking
Parking is really my only complaint.... 25.00 to park is ridiculous 🙄
Ginger
Ginger (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 19 日
One night stay
I was there for business. Very clean hotel room and friendly staff. Breakfast was not the greatest though.
Kelly
Kelly (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 19 日
Isam
Isam (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 19 日
Staff was fantastic, they offered shuttle from hotel to the arena. Worked out great.
paul
paul (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 17 日
Pittsburgh
I purposely chose this location again because I had a good experience in October. This time was a bit disappointing. Fan in room very loud and kept waking me up. I asked for pet sign for door which they didn’t have. Housekeeping came to room and my dog ran out into hallway as they weren’t aware of dog even though I was told it would be noted.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 15 日
Jawahar
Jawahar (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 13 日
Visiting Pitt
Hotel was a 15min walk from Univ of Pitt, which was the reason for our visit. Hotel was solid: comfortable, clean. Room climate was a little damp. Parking was pretty expensive though, so that was a big drawback. Also would've been nice for the breakfast buffet to have scrambled eggs or omelettes, but they only had hard boiled. Overall a good stay.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 11 日
Nice accommodation
Nice clean and up to date. Parking should be free as they have a huge on property lot. Unfortunately, their continental breakfast was kind of a mess. Crowded and shoved in a back corner. The first day we just got coffee and the second day it was empty even though it had more than an hour to go until it closed.