Park and Madison were blocked for a festival, which they didn’t inform us. Had to drag the suitcases for blocks to get there. No apology. Put us in a noisy room right next to the elevator, which wasn’t even clean - you could see the water stain. Things are old and dated. I used to stay here and was looking forward to it, but what a disappointment.
Rei
Rei (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 20 日
Stuart F Seides
Stuart F Seides (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 20 日
Layla
Layla (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 16 日
It's taken me a little while to leave this review. I was in town with family for the Theatre district while enjoying the quiet comforts of the Prince Kitano until the second day of our stay.
Quentin
Quentin (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 13 日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 10 日
daniel
daniel (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 9 日
Murat
Murat (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 5 日
Bryan
Bryan (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 4 日
Lovely hotel
Spacious, clean room. Great location. Just annoyed about the “extra” facilities fee. Why don’t hotels just factor it into the cost?
Susan
Susan (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 4 日
Bruno
Bruno (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 3 日
Poor experience
Location was good - quiet and away from the busier ends of Manhattan. There was no porter service at the roadside so we had to manage our 5 pieces of luggage ourselves from a busy street into the hotel. Again we had to take the luggage to our room - no offer whatsoever from reception - we were just given our keys and shown to the direction of the elevator. We went for a larger room which was a nice size (tired decor) but the bathroom was too small for two people. Lighting in the room was very poor, toiletries felt cheap and bath towels were too small. No turndown service at night and water was restricted to a bottle each per day. We tried breakfast the first day but it was poor quality compared with the variety on the street - lazy choice of pre packed fare - fresh fruit salad was the only non packaged offering. Overall, very poor experience for the price and we won’t be back. If it was 2 to 3 star you would expect this level.
Jim
Jim (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 2 日
Great spot NYC
Very nice stay here, great location. Lovely staff and breakfast good.
Elise
Elise (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 28 日
Phil
Phil (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 27 日
Disappointed.
It was less than expected. When I checked in my greeting was, you prepaid through hotels.com so you get a standard non renovated room. Not sure why she had to say that but I found it degrading.