Poor service, poor facilities, and unreasonable charges.
Jeff
Jeff (1 晚商務旅程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 9 月 22 日
Zhenhe
Zhenhe (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2023 年 12 月 8 日
近機場,貼心的迎賓飲料及點心
Li-Ming
Expedia 真實旅客評價
4/10 一般
2025 年 9 月 3 日
Did not like the room layout and overall feel
I hated the vanity sink in the bedroom. While the room was generally clean, something about it felt off/unclean. The price also seemed too high for the quality and location, they also charge $45 for parking (High!!) —I paid similar amount to stay in a four star property right at Union Square SF.
Harish Kumar
Harish Kumar (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 3 日
Love the new look
Love how Embassy renovated the whole hotel!! I felt safe and comfortable!
Katera
Katera (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 1 日
Dr. Lance
Dr. Lance (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 31 日
David
David (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 28 日
zack
zack (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 26 日
Bilkishbahen
Bilkishbahen (7 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 24 日
San Francisco’s Best
I absolutely love this hotel it’s conveniently located about 10 minutes from the airport and easy to find.The hotel lobby and interior was very clean and the ambiance was really nice and laid back for a more adult atmosphere.It is very family friendly though.In the evening when you are there you receive complimentary drinks and appetizers downstairs.In the mornings you get a full breakfast which includes if you want a custom made omelet.The guest service person “Justin” was very pleasant and I truly enjoyed him.He is definitely in the right position and hope his manager shows him how much he is a valuable asset to the Embassy company.
Stacia
Stacia (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 22 日
Leonor
Leonor (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 22 日
真實旅客
2 晚友伴旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 21 日
The lobby was amazing, the bedroom and workers,not
The front desk crew was great and he offered the complimentary parking as we thought it was free because we chose the hotel for this reason. In the bedroom we had a bad surprise: an awful smell of dirty shoes at the entrance! This was a pb because 2 of our party of 6 people were supposed to sleep in the sofa bed. À Window was left opened by the cleaning crew probably for that reason but it was not enough. We were tired and decided not to ask for changing bedroom. We should have. The sofa bed was not confortable for the teenagers. There were only 3 towells in the bathroom for the 6 of us. Otherwise the pool area was ok (the water was not warm for un indoor pool but the spa was though), the hotel it self was decorated with care and taste. We experienced the bar in the evening but we had to wait forever to have someone coming to us.. and she seemed not happy to serve clients. So started drinking our glass of wine there to finish it in the room. Too bad as we wanted to order food for the kids. Same feeling at breakfast where the crew was not friendly, or just not happy to have clients maybe. Too bad because good at breakfast was delicious and we would gladly have taken some more but it was 9:30am and breakfast was removed at 9:30am. We had to be out right away. At Check out I mentionned the different points of our insatisfaction so we were offered the parking which was already offered at Check in so nothing new. Maybe they should have offered us the 2 classes of wine instead:-)
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 18 日
SF pageant
I didnt realize how windy it was at this location. The breakfast was busy so we just did that the day we went home. The parking was expensive. The room was nice.
Beverly
Beverly (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 13 日
Clare
Clare (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 13 日
Martha
Martha (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 12 日
Hotel was excellent, but we were did
Jane
Jane (2 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 11 日
Never Again!!!!
The faucet fixture in the bathtub was broken. The carpet was wet from something that spilled, and they had a blower in the room when we checked in and the carpet was still wet. They charge $45 a night for parking on the property whether you’re behind the gates or not. The fire alarm went off on one of the nights and they didn’t bother telling how the handicap people are supposed to get downstairs. If it’s supposed to be a handy capable room then why is the sink or normal height and a person in a wheelchair cannot reach the sink.
Dennis
Dennis (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 10 日
Would go somewhere else.
The fact that you have to pay for parking after spending so much is irritating. Then the parking gate doesnt work and the staff tell us we can just park infront. After paying 45 dollars a night to park i dont even get a locked lot. They upgrade the room but was old stinky and didnt seem clean.
David
David (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 8 日
Its OK!
Somewhat okcomplains from other rooms blaming us for being noisy constant complains even its not us and sending a letter of mindfulness off being quite and polite when were not making noise i hear noises from above us and i dont conplain. When i got there as well sofa was dirty bathroom had black stains. Staff was polite helped a lot but for hotel experience to have fun dor summer and kids wasnt fun at all when lot of complaints constant front desk calling us about complains on us.