Friendly and helpful staff on reception. Room was very clean and tidy.
Neil
Neil (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 5 日
Check in took ages approx 15 mins per person
Nathan
Nathan (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 28 日
Great stay
Clean and very comfortable
Great breakfast
Lovely staff
Towels not ready due to washing machine issues
No regular tea bags or coffee, drinking water in room just earl grey
Disappointed that we had to pay an additional£7.50 for parking
Louise
Louise (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 28 日
Overnight stay
Receptionist I’m sorry I didn’t catch her name was very helpful with everyone’s room problems. Mine was lacking the QR code needed for room service, a previous guest or even before them had scratched the code so it was not scannable. Room could clearly benefit from a backup QR code somewhere else in the room on the back of the door. The two men working the bar were also helpful in me placing my room service order. Unfortunately the person whom delivered the food to my room was unwilling to enter the room with the tray and promptly handed it over to me, using a walking aid I precariously placed the tray on the suitcase table. Unfortunately the food was disappointing. I didn’t stay for breakfast so can’t comment on it. The next day I managed to flood the bathroom when using the shower, problem with the drain I’m guessing. The shampoo and conditioner were placed outside arm’s length from shower seat and above normal wheelchair height. Housekeeping had forgotten to replenish the towels in my room when I arrived, and were promptly replaced without asking within I guess 1hr of moving in. Venue had changed extensibly since my last visit of which I had fond memories. Somethings felt cheap and others for example the staff went above and beyond what was expected.
James
James (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 22 日
Just as expected
Neil
Neil (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 13 日
Filthy
Our room was filthy. No apologies from ens on reception when changing rooms. No plug in the bath so couldn’t have a bath. Cobwebs all on the walls
Kevin
Kevin (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 13 日
Ann
Ann (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 12 日
Dave
Dave (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 7 日
H
H (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 6 日
Used as a stop for a
Simon
Simon (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 31 日
Hotel para relax
Aunque está a 15 minutos en auto desde el centro está muy cerca del aeropuerto y de la estación de tren (7 minutos en auto). La atencion del personal del Hotel es aceptable pero sobresale la atención, el sentido de urgencia y la empatía de Celia. Los cuartos son amplios y está rodeado de naturaleza. Así que si quieres disfrutar de un entorno tranquilo este puede llegar a ser tu lugar. Pasa un autobús a cuatro minutos caminando que te lleva al centro de Southampton (€ 7all day ticket) y también a
Winchester (€ 9 retourn)
Fabian
Fabian (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 30 日
Good bye to an early peaceful sleep for children
Disappointed that a hotel that is so close to a family theme park and hosts I’m sure many many children they do not have bed guards. An essential for bringing children to a hotel. Also one of the noisiest hotels I have ever stayed in. Constant door banging and noise on corridor. Not ideal when having children stay.
David
David (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 22 日
Fabian
Fabian (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 19 日
Abbass
Abbass (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 18 日
Bad odour in Room
We recently stayed at this hotel the overall hotel was clean and nice however the room we stayed was not comfortable at all. Every time we walked in the room the room had this horrible odour. We even spoke to the receptionist Ben and unfortunately he could not do anything other spray some room spray we weren’t able to change rooms due to the being fully booked. On top of the bed and pillows was so uncomfortable probably one of the worst hotels I have stayed in. Considering we stayed two nights we should have been given that option to change rooms. I wouldn’t stay there again
Sajeda
Sajeda (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 11 日
Bon emplacement pour l'accès aux routes. Petit déjeuner très bien. Pas trop Eco responsable, les serviettes ont été remplacées chaque jour, je n'avais pas demandé, puis la climatisation tourne en permanence même quand il fait 20C à l'extérieur.
Philip
Philip (5 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 11 日
Check before it's too late!
Hotel and room excellent. Bed mattress and bed pillows were tired, needed a new mattress and new bedding essentials. Reported to reception upon leaving, as nothing would have been done in a reasonable time frame out of hours. Apart from that, the hotel, bar and restaurant are good, staff excellent.
Sarah
Sarah (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 7 日
James
James (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 4 日
Convenient to airport!
Great location, breakfast was great! Only letdown was the mattresses. Definitely could do with an update!
Peter
Peter (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
Well maintained and good service
VIKRAM
VIKRAM (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 28 日
Christine m
Christine m (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 23 日
Tristan
Tristan (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 22 日
Stayed 2 nights all good but didn’t get offered a cookie on check in which my daughter would have loved just felt embarrassed to ask