The only issue was at check- in. I was assigned to room 309, but my key card wouldn’t work. The housekeeper took my card to get it reprogrammed at reception. While I was waiting, another young man came to #309 which he was assigned - and his key card worked. I went back to reception and I was reassigned to the correct room. The personnel housekeeping and reception) were very helpful and apologetic. I was grateful the error was resolved without incident.
Jeanne
1 晚行程
10/10
Gregory
1 晚行程
8/10
Smooth check in, very late arrival. Very clean and smart. Spacious room. Beds ready for family of 3. Very clean. Parking price was irritating, felt unnecessary for guests. Served a purpose for us. Second time staying en route home from the isle of wight.
真實旅客
1 晚家庭旅程
8/10
Immerso nella natura a 15 minuti circa dal centro di Southampton. Buona colazione. Ristorante discreto.
Patric
2 晚商務旅程
6/10
V average
Robert
1 晚行程
8/10
CLAIRE
1 晚商務旅程
8/10
Easy taxi ride from Airport. Good aircon but bed was really too firm. Had to check in then book restaurant which seemed odd. Prefer to prebook. Especially as they were out of some of the food, but the restaurant area was a nice friendly space. Staff were friendly and helpful.
Nic
1 晚家庭旅程
10/10
Chris
1 晚商務旅程
6/10
The hotel is nice enough in that check in was friendly and quick.
The hotel seems a bit worn. The hallways looked a bit dated and with an empty ice bucket and cup in the hallway on the floor made it look tired.
The room was ok but the bedding was very uncomfortable and we had to shake the duvets out as they seemed just shoved in the duvet cover.
Daniel
1 晚家庭旅程
10/10
Stayed here the night before leaving on a cruise. Decent breakfast buffet with on call taxi. Relatively close to the cruise terminal. The best bet for a pre-cruise stay.
Allyson
1 晚友伴旅程
10/10
Steven
1 晚家庭旅程
8/10
Shaun
1 晚行程
10/10
Beautiful location outside Southampton. Excellent buffet breakfast - well worth £15 each. No SHUTTLE to cruise terminal, £23 taxi thro slow traffic.( no problem). Would return if cruising from Southampton.
chris
1 晚友伴旅程
10/10
Yvonne
1 晚家庭旅程
8/10
ROMAN
1 晚行程
8/10
Mr John Ernest Henry
2 晚行程
6/10
Room very cold as heating not working.
Gaynor
1 晚行程
10/10
We have stayed here several times now and every time the service and standards are 100%.
James
1 晚行程
10/10
Just fine
Neil
1 晚行程
10/10
Emma
1 晚行程
8/10
Venkatesh
1 晚家庭旅程
8/10
Comfortable hotel.
Stayed 1 night prior to a cruise