Staff was rude and not unhelpful. They gave my paid prebooked room away and were dismissive when I asked for another room. They also didn't help me in any way to find another accommodation. It was a bad, frustrating experience. The hotel staff experience was quite unacceptable and upsetting. Would not recommend this hotel to anyone because they don't treat their guests correctly.
Todd
Todd (3 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月19日
Todd
Todd (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月18日
Bad hotel with horrible service
Horrible service. They sold my room to someone else after I fully paid for it weeks ago on Hotels.com. They were nasty and rude when I asked for an explanation or help. It ruined my evening and it cost me 2 hours of time and frustration after a long trip. Very horrible and upsetting experience. Definitely would never recommend this place after this awful experience. I am going to ask for recompense for this very bad and frustrating experience.
Todd
Todd (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月4日
It is located around many shops restaurants and few minutes drive to the airport
Zerihun
Zerihun (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月6日
I stayed at Mado for 15 days. I was extremely satisfied by the cleanliness, professionalism of staff, food and Spa. It was a very nice experience.
Yehenew Jimmy
Yehenew Jimmy (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月5日
good and convinient
best hotel in addis ababa.
satoshi
satoshi (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月21日
I liked the friendliness of the staff and the quality of the food and beverages. Checking in and out was convenient. The room was comfortable. My room was a bit noisy because of mechanical equipment.
William
William (4 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2024年7月11日
Overall I give Mado Hotel a 4 out of 5 stars. I would have given a 5 star rating but the breakfast included came with a $5 dollar delivery charge and the breakfast wasn’t good at all, but overall a 4 out of 5 stars! 👍
Victor
Victor (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年5月15日
My favorite stay in Addis
Robert
Robert (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年5月11日
Exceeded my expectations
My experience with Mado hotel was truly a delightful experience from start to finish. Every aspect of my stay exceeded my expectations, leaving me with lasting memories and a desire to return
The room I stayed in was nothing short of exceptional. It was impeccably clean, spacious. I highly recommend this hotel for future customers who plan to stay around bole area.
GIRMA
GIRMA (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年5月3日
Amazing hotel with exceptional service.
Ermias
Ermias (14 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年3月27日
Joanne
Joanne (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年3月19日
Bongani
Bongani (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年3月8日
MICHITO
MICHITO (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年2月22日
真實旅客
5 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年2月9日
真實旅客
4 晚行程
Hotels.com 真實旅客評價
10/10 完美
2023年12月26日
The facilities were good and very well maintained, The hotel staff were courteous and ever ready to assist. On a negative note, the room heater wasn't working but we were given not too effective stand alone heaters in replacement. overall i will not hesitate to recommend Mado hotel ti others!
OLUBIYI
OLUBIYI (6 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023年10月19日
My favorite place to stay in Addis Ababa
Lora
Lora (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2023年9月29日
I have not even used the room because the bedsheet was dirty and i found lice on it. The receptionist offered me the bedsheet change but I can I sleep on I bed that has lice.
It is just west of money.
Kidist
Kidist (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2023年9月13日
They charged me for a extra day for come in at 2am ....