Your front desk staff works with customer focus very well.
HONG BO
HONG BO (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023 年 4 月 30 日
Jack
Jack (6 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2023 年 4 月 14 日
YiBin
YiBin (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 23 日
0 stars if I could
I’m really disappointed with our experience today. We made a pre-paid reservation via Hotels.com for a one night stay on Tuesday, 5/20. Upon check in we were told that our reservation was cancelled as the property had no hot water.
I asked them to print me a confirmation of the cancellation and they said they were unable to do so and instead wrote the info on a purple post it.
We contacted hotels.com while sitting in the lobby and they tried to contact the property to confirm the issue. Hotels.com was unable to reach them directly.
While on the phone with hotels.com for 30 minutes, we witnessed several other parties checked-in and able to proceed to their room. We even spoke to a family to confirm they just checked in and were headed to their room with their keys in hand and luggage in tow.
I don’t know the exact reason they denied our stay - but I definitely won’t be recommending this property in the future.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 18 日
Michael
Michael (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 17 日
Rob
Rob (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 15 日
真實旅客
8 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 12 日
Anita
Anita (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 7 日
Gang
Gang (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 2 日
위치도 편했고, 조식도 깔끔했습니다. 직원분들도 친절했고 딱 한가지 불편했다면 샤워할때 배수가
안되고 물이 안내려기서 불편했어여.
真實旅客
6 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 28 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 16 日
Lugnt område, fresh frukost. Trevlig personal.
Martin
Martin (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 15 日
Staff was nice, but rooms need better attention.
Room was nice and big enough.
But we did not receive blankets for the pull out couch in a timely request.
We asked and when we called back they said they had a shift change and never heard of our request.
By then we had fallen asleep.
There was blood stains on two pillow cases and we were short pillows.
They said no extra pillows were available.
The bathroom in the queen bed part of the room did not flush and would make weird noises.
We lost something and left a voicemail for housekeeping, they never returned our call.
Front desk staff was nice and always had a smile on their face, but rooms need updating. And better care of cleaning.
Kifah
Kifah (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 15 日
Great place to stay, will definitely stay again
Hotel was in a nice area close to shopping and dining. Everything looked clean, well maintained and staff was very friendly.
The bathtub was a little slippery after taking a shower, but other than that we wanted to stay longer.
Craig
Craig (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 14 日
Serge
Serge (11 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 12 日
Decent choice
This property is very affordable and has nice rooms with a full kitchen. We like that a lot and it comes in handy when traveling.
The front desk is not friendly at all. Also, it’s not a location that would require parking fees and $20 a night is a bit extreme. Also, they charge $18 a night for a “resort fee”. For what? I’m not sure. They don’t have anything above and beyond the normal pool and small gym. On their website it says the added fee is only $10, so it seems they make up their own prices as you check in.
They offer an option to request late check out on the TV. They also send you a welcome text when you arrive telling you to text them if you need anything. I texted them to ask for late check out AND requested it on the TV but heard nothing at all. When I finally called down, they gave 30 minutes extra only. I just am not impressed with the way this site is run, but overall it’s a good hotel with affordable rates. Just beware of the other stuff.