Me and my children had a wonderful time here. Great location staff was super friendly and room was big enough for us. Only negative is I think they needed more water in the pool and also they were extremely busy so the line for the omelette was too long . They offered two free drinks at the bar that night which was great
Breanna
Breanna (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年3月29日
Okay stay wouldn’t come again
It was in a good location , cheap and easy parking but it’s wasn’t clean at all I can’t lie , shower and sink barely drained and staff at check out was kinda rude and pool closed two hrs early last night and they weren’t letting people get late check outs so kid was bummed the pool experience was rushed
Mercedes
Mercedes (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年3月29日
Tim
Tim (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年3月28日
Disappointed
The saving grace of this hotel was its staff. 10/10. They were amazing. The hotel in itself is run down + outdated. I stay at embassy suites quite a bit. It’s one of my go tos. This by far was the worst one ever. There was a ring of rust at the bottom of our shower. The top of the shower ring was detached. The lotion on the wall was broken off + just sitting on the counter. The toilet paper holder didn’t have a holder on it so it was just set on the counter. The vents were all rusty + the room
Was musty. The room was very roomy though. The other saving grace was the gentleman who made the omelets… he was fantastic. Both days we stayed, we came a bit later for breakfast + by the time we got there everything was wiped out with. I small replenishments which was a bummer. The second morning it was so wiped out I had to take my daughter next door + buy breakfast. Overall we were really disappointed. I wouldn’t stay there again. Again, the staff was phenomenal, it was the company’s fault for letting the hotel
Go this badly
Jettav
Jettav (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年3月20日
Amber
Amber (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年3月18日
Embassy Suites beautiful view of Ohio River.
The view from the hotel was wonderful. I didn't like the valet only parking. It was a last minute choice and there was a chimney sweep conference and it was very crowded. The employees here are outstanding. The breakfast was great. My husband loved the made to order omelets.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年3月16日
Nice place
Jason
Jason (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月15日
Dustin
Dustin (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月9日
Captivating view with awesome service.
I love the hotel. The place is convenient to everywhere, restaurant, event place and park. The service is great and the hotel experience is superb. Staring your day with breakfast and end the night with free cocktails. The shower needs a little reconditioning, a little modernize. But other we enjoyed our stay and the view
shelley
shelley (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月7日
Adena
Adena (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年3月3日
Mike
Mike (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年3月1日
Room condition issues
Not hot water. Even after 20min only like warm.
Taurus
Taurus (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月26日
Everything was great except for the fact that we didn't have any cold water in our room, it would quickly get scalding hot (toilet included) and we couldn't take a shower but, at least we only stayed one night. We let staff know, they were very courteous and wanted to help us get at least some money back for the inconvenience. Overall, the room was clean and comfy (minus the water situation) and the staff was wonderful. Will definitely stay again.
Laura
Laura (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月25日
Embassy is my go-to
Honestly I never had a bad experience at any Embassy Suites I have stayed at and this was no different. Front Desk was friendly no matter who was there, the parking was convenient, the view of the bridge and river were nice, the rooms were as expected which is why I chose Embassy. The only thing I would say in regards to the cleanliness is "the little things" like the carpet has spots, the chairs in the "front room" area had some dirty stains on it. I have also seen people talk about the hot water, my room had NOTHING but hot water in the shower lol. Overall im satisfied
Robert
Robert (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月22日
Beautiful view/terrible room.
The room was not clean at all. The cold water handle on the sink did not work. The only way the toilet would flush was to take the lid off the back of the tank and lift the lever. The water does not drain well when taking a shower, so the tub fills up. The phones didn’t work in the room to call down to the front desk. Had to call the front desk to request more towels (only 2 in room) and conditioner bc it was out in the shower, and no one ever came up with any. So as a final thought about this hotel, it’s convenient, and has a beautiful view of Cincinnati, but definitely not with the money with all the issues we had to deal with in our room.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年2月18日
Derrick
Derrick (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月16日
It was OK except the sink was clogged and the lobby was too loud until midnight.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月6日
Paid for travel insurance with Hotels.com and within an hour of booking I had to return and I was refused a refund, I didn't even stay there.
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月25日
Darryl
Darryl (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月17日
Blake
Blake (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月13日
Grandma dad
Coming here in December,January and February are pool is closed and cold. Bringing my grandson here 3 times and he’s never swim in your pool ( prices). New Years breakfast was horrible
Laura
Laura (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月13日
Thomascina
Thomascina (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月7日
Fine comfort, great value.
Very pleasant. Fine room, good view over the river and extensive breakfast.
Very, helpful staff and lovely ambience - great atrium serving compleñtary refreshments. Go in in!
R
R (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月6日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025年1月5日
Good Location & Perks, Not So Good Room Condition
Good location and the breakfast plus manager special in the evenings really set Embassy Suites apart from the competition.
However, this particular hotel needs to be fully renovated, we tried 5 different rooms and each one smelled of mold, not very healthy for any guests or cleaning crew that tends to each room.