Stay here, you won't regret it. The hospitality and friendliness of everyone on site is 5 stars. We will be back!
Erica
Erica (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 9 月 8 日
We went for a 3 night stay in late August - early September. I really loved the glass ceiling design of the igloos but the floor was really dusty and dirty, it feels like housekeeping never really vacuum the floor.
Service wise was great, the staff were polite and all but i have to ding them for forgetting to change my return shuttle to the airport. I told front desk the morning before my checkout day that I would like the shuttle to pick me up one hour later. At the end of the day i checked back in with front desk again just to make sure they relayed my wishes, but realized that my shuttle pick up timing was not changed and it was too late already to change it.
I must give them extra points though for the special service rendered to me for sending a buggy to pick me and my wife up from the igloo on check out day because it was raining and we did not want to walk all the way back to front desk in the rain and through all the mud. Really appreciate the ride, thank you for an unforgettable experience!