Do not recommend! Property is in poor condition, the room above was super noisy and breakfast options were a joke. We will never stay here again.
真實旅客
1 晚家庭旅程
8/10
I enjoyed the room. It was roomy and comfortable. I like the added security where you have to use your key to get in main building.
真實旅客
2 晚家庭旅程
8/10
My wife and I stayed one night at this Sonesta hotel. We received a friendly greeting at the front desk and had a very easy check in. Every one of the employees was friendly and polite, often asking if they could help us in any way. Our room was a little worn but very clean. The bathroom was exceptionally clean and well stocked with towels and toiletries. The floor lamp did not work and the desk lamp had a very loose arm for the bulb. I reported these issues to the desk clerk while checking out and a second employee was also writing notes about the issues. The breakfast was better than most with an attendant in the room all the time. They offered cereals, muffins, and other pastries as well as tortillas to make breakfast burritos with eggs, loose sausage, cheese, and other condiments. There is no waffle iron but an automatic machine made great pancakes!
If we return to Birmingham we will stay at this hotel and will look for other Sonesta locations in other cities.
Karl
1 晚行程
6/10
We enjoyed the room but felt itchy while in it, so no know why. It was very roomy and great location
Thomas
1 晚行程
8/10
Fantastic breakfast, loads of choice. Very helpful and friendly staff. Fully equipped spacious rooms with comfy bed. On the downside, the rooms were old and tired looking, they need money spending on them to modernise and brighten up.
Lisa
5 晚行程
6/10
Ok hotell med store rom som var noe slitt. Elendig utvalg i frokosten (hadde blant annet ikke brød, bacon/pølser, etc). Bassenget var stengt.
Terje
1 晚行程
10/10
Michelle
8 晚行程
10/10
Michelle
2 晚行程
6/10
The building and rooms are very old and tired. The beds were comfortable, but the couch in the living room was terribly uncomfortable. Staff is friendly and very helpful though. It's a great property, just needs a facelift in the rooms with paint, carpet, and furniture. Breakfast was nice but NEEDS to run later. Especially on a weekend, closing at 8:30am on a Sunday is way to early
Mark
1 晚家庭旅程
2/10
It was horrible I got told they couldn't honor my paid reservation because of one incident
Michelle
7 晚行程
10/10
Leonard
1 晚行程
6/10
Diego
4 晚商務旅程
10/10
Ryan
1 晚家庭旅程
10/10
Marcus
1 晚行程
8/10
Jorge
2 晚行程
2/10
Stay Far away From this coach roach , bed bugs
Dirty filthy place. P.s.
They would've allow me to summit pictures. To grafic what we found in our room .... Not Pack but Crack ..
cindy
1 晚商務旅程
4/10
I felt like for what we paid, I expected better. Room smelled smoky, there was hair on the walls in the shower, one of our toilets had urine on the seat, the closet doors had bent metal pieces someone could easily cut themselves on. Front staff was great and very friendly though!
Emily
1 晚家庭旅程
10/10
Domonique
3 晚行程
10/10
James
1 晚行程
2/10
The room was very expensive for one night stay. The room was very spacious, but out dated. The sofa had old dirty stains on it, the bed were horrible. Extremely lumpy! I wouldn’t recommend this place to anyone I know.