My Story Hotel Figueira offers a fantastic location, putting you a short five-minute walk from Rossio Square and Santa Justa Elevator. For a bite to eat, guests can visit La Squadra, which serves Italian cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge and a snack bar/deli. Fellow travellers love the helpful staff and location. Public transportation is only a short walk: Rossio Station (Green) and Praça da Figueira Stop are only steps away.
Languages
English, French, German, Portuguese, Spanish
At a glance
Hotel size
79 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible registration desk
Raised toilet seat
Low-height worktop and sink
Grab bar near toilet
Room amenities
Be entertained
32-inch LED TV
Satellite TV channels
Home comfort
Air conditioning and heating
Minibar
Dressing gowns and slippers
Window screens
Sleep well
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
Memory-foam mattress
Free cot/infant bed
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free international and long-distance calls
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Guidebooks/recommendations
Special features
Dining
La Squadra – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 19 for adults and EUR 19 for children
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Property Registration Number 11838
Also known as
My Story Hotel Figueira Hotel
My Story Hotel Figueira Lisbon
My Story Hotel Figueira Hotel Lisbon
Frequently asked questions
Does My Story Hotel Figueira offer free cancellation for a full refund?
Yes, My Story Hotel Figueira does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at My Story Hotel Figueira?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at My Story Hotel Figueira?
Sorry, there's no on-site parking at My Story Hotel Figueira.
What are the check-in and check-out times at My Story Hotel Figueira?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at My Story Hotel Figueira?
No, this hotel doesn't have a casino, but Lisbon Casino (9-min drive) is nearby.
Are there restaurants at or near My Story Hotel Figueira?
Yes, La Squadra offers Italian cuisine.
What's the area around My Story Hotel Figueira like?
My Story Hotel Figueira is in Lisbon Old Town, a short 1-minute walk from Rossio Station (Green) and 3 minutes' walk from Rossio Square. Travellers love the hotel's prime location.
My Story Hotel Figueira Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
9 October 2024
Andy
Andy, 5-night trip
Verified Hotels.com guest review
6/10 Good
8 September 2024
Shoji
Shoji, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 August 2024
Ian
Ian, 4-night trip
Verified Expedia guest review
8/10 Very good
24 August 2024
Lovely hotel in great location
Susan
Susan, 3-night trip
Verified Expedia guest review
10/10 Exceptional
9 August 2024
Raveena
Raveena, 2-night trip
Verified Expedia guest review
10/10 Exceptional
18 July 2024
Matthew
Matthew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 July 2024
This location is "the center of the center" for Lisbon visitors!
Walking distance to the majestic business and pubic buildings, and lined with local Lisboa traditional restaurants.
Richard
Richard, 4-night family trip
Verified Expedia guest review
8/10 Very good
7 July 2024
Helpful staff
Israa
Israa, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 July 2024
great place
Peiro
Peiro, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
23 June 2024
Excellent location and service. Only downside is the room is very small so I don’t recommend if you have large luggages
Min
Min, 4-night trip
Verified Expedia guest review
10/10 Exceptional
22 June 2024
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 June 2024
Mark
Mark, 3-night trip
Verified Hotels.com guest review
8/10 Very good
15 June 2024
Very nice property in excellent location. Hotel staff was very friendly. The hotel restaurant has great cocktails and good Italian food.
Rochelle
Rochelle, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 June 2024
Easy to get to from the airport. Friendly staff, clean room, nice area & conveniently located. Slept well, no noise from outside. Would happily return
Mrs Louise
Mrs Louise, 3-night romance trip
Verified Expedia guest review
8/10 Very good
31 May 2024
Very conveniently close to transportation & amenities.
Lois
Lois, 3-night romance trip
Verified Expedia guest review
8/10 Very good
24 May 2024
Nice location, very friendly and helpful staff. They offer transportation service that is much more expensive than what is easily available via taxis that are right across the street from the hotel entrance.
Teresa
Teresa, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 May 2024
Rayan
Rayan, 5-night trip
Verified Expedia guest review
10/10 Exceptional
8 May 2024
Great location, friendly and efficient staff
Barbara
Barbara, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 April 2024
Great location! Very good service. Very good hotel
Great location. Room OK in size. They clean every day - you just don't know when (once it was around 18:00). The only things that were missing in the room were drawers or shelves. breakfast was good, with lots of variety. Service: excellent!! At the restaurant, at the bar. Especially at the front desk: AAA to Andre Cardoso!
If I'll ever come back to Lisbon - I Will come back to this hotel.
Doron
Doron, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 April 2024
Its ecological policy is impressive.
Carmen
Carmen, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 April 2024
Very centrally located with Rosario metro station a few meters away. Walkable to the major sights in Baixi-Chiado, even Barrio Alto.
Julie
Julie, 5-night trip
Verified Wotif guest review
10/10 Exceptional
17 April 2024
Loved my double room. Very clean and cute with window facing the square.
Hayley
Hayley, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
9 April 2024
Safe area, near all of our tours. Excellent location. Hotel clean and new. Air conditioning did not work. Rooms small, but normal to be expected from Europe. Beds comfortable. Would stay here again.
Marlee
Marlee, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
30 March 2024
I was very pleased with my accommodations and the service I received at My Story Hotel Figueira in Lisbon, Portugal.
Andre was amazing I arrived super early 8:00am was jet lagged and he checked me in early.
Rooms are spotless clean and comfortable.
Polite staff and friendly Guiterem and Ronny were the best.
I would definitely return to my story Figueira..