Really bad shuttle, ignore me twice when pick me up. Wait for an hour. Other than that, perfect.
Gary
1 晚行程
10/10
Near hotel and clean
Yunhe
1 晚商務旅程
4/10
Hotel itself is OK but the shuttle service is beyond terrible and I should’ve listened to other reviews. I came in the middle of the night and called before to let them know. They said it goes every half an hour and call when I land. I did that and they said it would be there in 30 minutes. It never came. I called every 20 minutes and each time was told it was on its way.
Shuttle buses for every other hotel passed by multiple times. I waited an hour and a half (4:30am!) and then took a shuttle bus for a different hotel nearby and had to walk when I got to the hotel. The lady at the front desk did not even apologize or seem surprised very disappointing. This is an airport hotel so the one thing you need to get right is the shuttle service.
Elliot
1 晚商務旅程
8/10
Yutaka
1 晚行程
10/10
Hotel and Trip was great. However rental car was vandalize. The manager on duty was great and call the police.
You pay for parking but yet the parking lot does not have a camera to monitor these types of incidents. The hotel have someone to go away to check to ensure a guest has paid to park.
Patricia
3 晚友伴旅程
10/10
We loved our stay here it was great. My only advice is if you are a senior citizen get the handicap room because the toilets are extremely low to the floor. Had difficulty getting up off of it. Other than that everything was fantastic.
Gloria
1 晚行程
10/10
mary
1 晚行程
10/10
Marshall
1 晚商務旅程
8/10
ChangNam
1 晚商務旅程
8/10
Bryan
1 晚商務旅程
8/10
David
1 晚行程
10/10
Matthew
1 晚行程
2/10
The hotel had no power, so I had to look for a different place to stay at 2am.
Eduardo A
1 晚行程
2/10
Had no electricity- they turned us away- trying to get points back.. Barbara was managed on call
Cecilia
1 晚行程
10/10
Staff was very nice, room clean.
Bus running in morning was late and many people trying to catch, was causing anxiety but other than that went great
Angela
1 晚家庭旅程
6/10
Location was nice the price was reasonable only issues I had was the parking paying to park at a hotel I'm already staying in is weird the room I was in and the hallway leading to the room had a terrible smell like sewage and house keeping not bringing towels to the pool after myself and other guest went to front desk several times asking for some.
salena
2 晚家庭旅程
4/10
I am disappointed after my first stay at the Marriott. I always thought that the Marriott was a special Hotel. I thought it was no better than the Clarion across the street. They made me pay for parking for a one night stay even though when i was booking over the phone, the attendant clearly said that they will be waving the parking fee for a single night. Also the front desk barely ever answers the phone, among so many other inconveniences....overall disappointed
Xavi
1 晚行程
10/10
The staff is very nice and extremely helpful. They were very patient with all my questions and answered everything. Amazing customer service!