First off just want to say my first time and LAST time ever staying at a red roof inn!! Front desk clerk extremely RUDE!! Had a late check in around midnight. Was working. And the front desk clerk was extremely rude. Not to mention for the price of the stay and no breakfast of any sort. Just some really bad tasting coffee. And also the morning front desk person. Also extremely rude. I ask for a printed cope of a receipt. She told me very rudely that she can’t get me one since I booked the room on line. I told her that I need a paper receipt or I don’t get reimbursed for my stay. Which as a matter of fact I DID NOT GET REIMBURSED FROM WORK!! She told me very rudely that since I booked online that that’s good enough to show my boss. I expressed myself and walked out!! I will sleep in my truck than stay at any redroof inn, Ever again!! If redroof had the last available room i wouldn’t get it, I would sleep in the back of my truck outside!!’
I travel every week for work. Stay in motels as a second home. never, NEVER HAVE I HAD SUCH A BAD EXPERIENCE!
Heidi
Heidi (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月21日
The rooms and common areas were spotless
The rooms and common areas were spotless and well-maintained, enhancing the overall experience. There were no issues, and I got what I paid for. I recommend it.
Ron
Ronald
Ronald (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年3月21日
Room was somewhat updated, clean and comfortable enough but the common areas are not. Front desk and security camera feeds give impression of not-so-safe area, but did not have any issues.
Alan
Alan (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月19日
Soul
Soul (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年3月19日
Andrew
Andrew (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月17日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月17日
Sleep time
My only complaint was the comfort of the pillows. One was especially lumpy. I contacted front reception and requested an additional pillow and was informed that there was not any available (I found that difficult to believe). I had a very bad neck strain the rest of our stay.
p.s. there should be an additional trash can in room, other than just the one under bathroom sink
Alice
Alice (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月16日
Marcos
Marcos (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年3月16日
Poor quality rooms
Our stay was quite poor and I will not be staying at a Red Roof Inn again. We spent $160 for one night for a very unclean and poor looking room. There was paint splattered in spots all over the floor from renovations (very poor painting job). Additionally, the floor was unclean. It had not been swept or vacuumed. There was leftover food on the floor and a pill! The chair in the room was completely sliced and there were holes in the wall. Finally, the plumbing under the sink was not sealed properly to the drywall.
I will say the bed was comfortable but the pillows were 4 small squares (never seen that before). Overall, for the amount we spent it was very poor quality. It felt icky.
Molly
Molly (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月15日
Alma
Alma (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月15日
Ali
Ali (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月14日
Sanela
Sanela (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月13日
Marcos
Marcos (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年3月11日
It’s just ok
It is bare bones. Just fine. But not great.
Danielle
Danielle (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年3月9日
Tracy
Tracy (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月9日
Monica
Monica (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年3月9日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年3月9日
Frankie
Frankie (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月7日
My stay
It was as described. Basic lodgings, clean, perfect, for two people and an overnight stay. The price was great. Location is not for sight seeing, there is no where to go out walking to see Phoenix. It was very quiet even though it is along a freeway corridor. There was no coffee maker in the room