Received the wrong room at check in, the staff said they were sold out and because it was booked through a 3rd party they couldn’t help. Got to the room and we were located in the first level, I happen to check the sliding glass door to outside and not only was it unlocked but slightly open, scary when you’re there with your family.
It was incredibly noisy, got no sleep, not only outside train , police activity but the hallways were lit up and extremely loud from everyone in the area.