Staff was great super helpful at front Desk. Shout out to Frankie he’s the best
Amaranta
Amaranta (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 14 日
Pablo i
Pablo i (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 14 日
Bryan
Bryan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 14 日
Such an amazing hotel. The location is a 10+ within walking distance to Disney Springs!
The hotel had wonderful staff, friendly and helpful. The rooms were big, clean and comfortable. The pool was clean, the pool bar was great and the DJ made it all the more fun!
The gym was super clean and they have free morning yoga classes!!
Would recommend it to anyone!!
antonella
antonella (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 13 日
Estacionamento self service, sem necessidade de va
Condicões do chuveiro não eram boas. Chuveiro dentro da banheiro com cortina de tecifo..
Sugidade do carpete.
Falta de atenção na substituição do paprl higiênico.tivemos probkema com o café da manhã.
Pela nossa reserva tínhamos direito para uma pessoa como registrado na reserva.
Pela informação da recepcionista não tínhamos direito.
Ponto positivo: Starbuks dentro do hotel.
Angela maria borri
Angela maria borri (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 8 日
Christopher
Christopher (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 8 日
Daniel
Daniel (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 7 日
Massive upgrade
My wife and I stayed here before the remodel and it had gotten tired. They have made some massive improvements. We would definitely stay here again
Gordon
Gordon (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 1 日
Amy
Amy (2 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 30 日
Kendra
Kendra (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 25 日
Gemma
Gemma (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 23 日
Jessica
Jessica (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 19 日
mindy
mindy (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 18 日
Sheneal
Sheneal (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 17 日
Michael
Michael (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 14 日
Stacion
Stacion (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 10 日
Steven
Steven (8 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
deion
deion (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 2 日
Overall good but avoid the first floor
When I arrived at the hotel at 1am, I was met with 3 staff members. All were very friendly. I had previously left another hotel and was extremely exhausted. I was NOT told that I would have to pay an entire day for TWO hours and had I checked in at 3 am it would have been considered early check in. I get into the room on the first floor. I would NOT recommend this. There were bugs I found on the floor, the rooms were clearly outdated, flooring was very questionable and hard to tell if it were truly cleaned. The room smelled stale. I was so exhausted I sprayed the bed and hoped for the best. The next morning (mind you I had a reservation from Th to Su. My son had a tournament so we left early and I was going to talk to the staff when we returned. We came back only to find our stuff LOCKED in the room and the keycard not working. I go to the front, I explain about the bugs, I explain my stuff is in the room and to inquire about what’s going on. I spoke with one of the girls and she said pest control had been called and that they can change rooms but I needed another hold fee that cannot be waived. I was livid. I eventually spoke with Savannah the manager and she took care of everything. We were moved to the 17th floor and while the flooring still is questionable, it was a MUCH better stay. We went to the restaurant and the food was good. We had a nice view and could see the fireworks from our room. Overall it ended well but I WOULD NOT stay on the 1st floor
Jamie
Jamie (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 25 日
False advertising
First when I booked it online I was supposed to pay $150 just as the website was advertising. It had nothing included about the fees so when I came they charged me $250 on top of $150. I wasn’t happy about the fail advertising
Deanna
Deanna (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 24 日
Ian
Ian (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 15 日
En resumen, por el precio que se paga, la experiencia fue muy deficiente. La atención, la falta de información clara, y sobre todo la falta de limpieza, hacen que no recomiende este hotel y no volvería a hospedarme aquí.
Leisy
Leisy (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 13 日
Hotel is nice and clean. Room was nice. Soda bed mattress springs were terrible had to put the sofa cushion on top of it so my daughter could sleep.
Bradley
Bradley (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 11 日
It’s was fine…
As a proclaimed “Disney Hotel” I cannot believe I was charged $30 a day parking fee as Disney hotels are free parking. Would I have know that I would have stayed on actual Disney property. I chose Renaissance to save a bit of money but ended up spending more after resort fees, parking fees, Ubers to park etc. Lobby is nice and updated. Bathrooms need to be redone and we could not cool off at night no matter how low we put AC.