We checked out early from another location due to a bad experience. We have had the best experience with Sonesta, and this visit was no exception.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月1日
Harvar
Harvar (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月27日
Party and prostitutes? NEED SECURITY
Upon arrival i had to sign saying there were only 3 of us in the room and that we would not have a party. Thought it was a little strange but did it. Place is set up like a little apartment community and was real cute. Except we were on the first floor and there was a huge party going on above us all night. The floors creak with every step and they were stomping. Especially after i asked them to please keep it down. It was well after 1am. Cops came. Said they didn't hear anything. They left. Party continued. Teenagers all over the courtyard being loud and oblivious. I finally had to switch rooms to get away. Saw another party while moving rooms with "prostitutes" coming out. It was after 4 am when the large group finally walked all the way through the courtyard, yelling, to leave.
I was told by the front desk it was a public property and nothing could be done about the children partying if the police wouldn't do it. They acted afraid of them. Apparently this area is known for these things? I had my son with me and it was absolutely horrible. Completely overshadowed the fact that we had a little apartment for the weekend 1400 miles from home.
Jessica
Jessica (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月17日
Jeffrey
Jeffrey (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月15日
The suite I stayed was okay, the room could use more cleaning and the sheets could be changed more often. Some of the linens were dirty
Ronald
Ronald (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月14日
kasey
kasey (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月11日
No early check in
It was the first hotel I ever went to that didn't let me check in a hour early.
Brian
Brian (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月7日
Yemi
Yemi (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Convenient for an independent stay with your pet
This is a convenient place to stay if you want an independent experience where you can bring your dog and your own food.
I have stayed here many times and was pleased that the front desk was able to accommodate my request to move rooms.
Sandra
Sandra (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月27日
Friendly staff/room smelled of cigarette smoke
The front desk staff were friendly and accommodating. However, the rooms are supposed to be non-smoking and mine reeked of cigarette smoke. I truly believe that the odor was in the air system for the room. I know the staff would have found me another room, but they were fully booked. So for me room cleanliness was an issue.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年10月27日
cutch
Geoffrey
Geoffrey (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月25日
Needs some TLC
This room was dated, dirty, and clearly not maintained on a regular basis. The carpet was dirty, paint was peeling, cabinets broken. Thank goodness the beds appeared to be clean. The overall space of the room was perfect, including 2 bathrooms. The room definitely needs a little TLC.
Carolyn
Carolyn (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月22日
Dolores
Dolores (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月19日
cutch
Geoffrey
Geoffrey (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月14日
Spacious rooms!
Cute, spacious rooms, clean! Hot tub works, but water temps were not that warm. Everything else was perfect from the check in to check out. Very cute outdoor patio!
Jamie
Jamie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月14日
Wanda
Wanda (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月12日
Joshua
Joshua (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月11日
Worst Sonesta I've stayed in
It was covered in fruit flies and I had absolutely no warm water in morning. I'm not saying it wasn't hot. It wasn't even warm.
John
John (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月8日
Would not recommend this hotel
We took a family vacation and the stay was average, but I was very disappointed with the room. The pictures of the room was deceiving making it look much nicer and newer than it actually was. The room smelled like cigarette smoke and it had a dingy/musty odor. The carpet was very dirty and disgusting. My kids walked around in their socks and they were black from the carpet dirt. There were cobwebs everywhere inside on the walls and vents and the ceiling fan did not work. The shower on the loft floor did not have water pressure and the shower on the bottom floor kept turning off and on. I just did not feel like the room was clean at all and felt very uncomfortable in the room. The front desk staff were not very friendly. Every time I wanted to change my towels they questioned how long I am staying and why I need so many or why I even need clean towels at all. They said they could only give me what I return dirty, like an even exchange. The one day I went to get new towels, there were none and I had to return in the afternoon and there were still none when I returned. The pool was nice, but towels are nowhere to be found and had to go to the front desk for them which again questioned how many I needed. Breakfast was ok and the breakfast staff were very nice and friendly.
April
April (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月4日
Fernanda
Fernanda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月2日
Brian
Brian (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月28日
Great front desk staff, loved the loft suite & the pool was a good size. I’ll definitely be staying here every time I come into town.