8/10 很好
2024年12月3日
resort fee not refunded
the hotel location is in a great place and close to the main roads. The room decor was okay just a bit outdated but it looks like the hotel is going thru some renovation. However, I was surprised that when I checked in I was charged an additional $10 fee called a resort fee and this fee was not on my hotel.com reservation. The gentlemen who checked me in stated that the fee is refundable but I have not seen the refund. When I call the number listed on the hotel website no one answers. I would like to have my refund as promised.
Kelly
Kelly (2 晚家庭旅程)
Hotels.com 真實旅客評價