Overall, my stay was nice. I was in town for a work conference. The hotel room, staff, and service were great. I also enjoyed the walkability of the city.
I will say, I chose the “Wait Now and Pay Later” option via Hotels.com, but the hotel charged my card about 10 hours before I officially checked in.
They accidentally double charged the card I used to hold my reservation, and this was not the card I wanted to pay with.
I eventually got my money back the following week. Thank God I had another card to use.
I say all that to say, if you’re using the “Wait Now, Pay Later” method, use the card you intend to pay with, in case this happens to you. Also, make sure you have “safety cash” on another card, just in case.
The staff was helpful, but the situation was stressful.