The hallways, elevator were filthy. The room was clean enough. The refrigerator wasnt very cold. The complnentary breakfast was sparce. The muffins tasteless. We were glad to only stay 1 nite.
Linda
Linda (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月17日
Timothy
Timothy (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月16日
The entire hotel reeked of cigarettes and the room was mildly unclean. When booking I paid extra for a jetted tub but upon my arrival I was informed that that room was unavailable.
Emma
Emma (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月14日
Bryan
Bryan (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月13日
Rufino III
Rufino III (6 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月13日
Nightmare.
I booked a king suite with a pull out sofa as the 2nd bed. We picked this hotel because it said they had a open pool (during February) at check in they said pool was outdoor only. 1st room- TVs were broken , they moved us. 2nd room smelled SO bad of smoke/weed. 3rd room was only/last option. Room had a broken futon instead of a pull out couch. It increasingly smelled worse and worse as the night went on - the smell of weed was coming in through the air vents. TV was broken, fridge and microwave were missing from room, shower handle was broken, tub wouldn’t drain, there were human hairs on the shower walls. Guests above us were SO loud all night. Front desk staff was nice- but said problems needed to be taken up with hotels.com since we booked with the website and not with them directly. Drywall/ceiling had broken/wet sagging areas in each room.
Melissa
Melissa (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月13日
Johnny
Johnny (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月10日
Erica
Erica (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月21日
Was an amazing room. Heat was for sure working well. Only recommendation would be adding seals around the doors
Benjamin
Benjamin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月20日
Cheryl
Cheryl (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月18日
Apreley
Apreley (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月13日
Lance
Lance (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月9日
Cody
Cody (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月5日
Jenny
Jenny (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月4日
Rhonda
Rhonda (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月26日
Not bad for a last minute booking on Christmas!
We had a clean room but the condition was in a bit of disrepair.
Linens were nice!
Bed and pillows left something to be desired however.
Management was very helpful and friendly!
Breakfast was nice ^^
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年12月23日
Nikhil
Nikhil (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月20日
Alynn
Alynn (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月14日
Setback, but Outstanding CS
I had a one-night stay in the jacuzzi suite, and while the water heater was not functioning properly, I was impressed by the hotel’s response. After discussing my concerns with Raj at checkout, he assured me he would speak to his manager about the issue. To my surprise, he followed up with a call later and offered me a complimentary night for the inconvenience—something I didn’t expect as I booked through a third-party site. Despite the initial disappointment, I truly appreciate Raj’s effort to make things right.