Room was clean. Service was below par. The front desk staff was not good. Not helpful. I ordered food at the bar and was very unhappy with it. The pool and hot tub were both cold and couldn’t make use of either. For a hotel that prides itself on being so great I was unimpressed. Oh and there were dirty dishes left in the hall by the elevator on our floor for two days. I’m sure housekeeping walked by at some point and could have taken them. Rather unsanitary. Rooms had barely any light and old fixtures. Definitely needs updating
Jocelyn
Jocelyn (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 29 日
Tannis
Tannis (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 28 日
Samoel
Samoel (6 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 28 日
Sheri
Sheri (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 23 日
5 star
Staff were nice but Prabh went above and beyond with our stay and helped us out when we needed it.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 23 日
Tara
Tara (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 18 日
Jody
Jody (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 15 日
Staff were Anazing!
Front desk staff were amazing. In particular the gentleman who u don’t remember his name. He moved from Ontario then Edmonton. He is a front desk lead.
Linda
Linda (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 12 日
Christine
Christine (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 7 日
KARL
KARL (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 4 日
Shaun
Shaun (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 3 日
Always good. Great service.
David
David (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 3 日
Overall Hotel is great. Took off points as bed was like a rock and every time you move the bed creaks. Several bulbs were out in lights over the sink in the bathroom.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 29 日
Hamid
Hamid (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 25 日
GP Pomeroy
Check in was good but the gentleman was hard to understand.
Heater in room 438 makes a horrible noise.
Bed has to be replaced feels like springs in your back pinging everytime you turn over.
Shower piddles out.
NICOLE
NICOLE (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 25 日
The stay was great and service excellent. Breakfast could have been out longer, went at 9:40 and everything was pretty much cleaned up.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 25 日
Jason
Jason (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 21 日
Andy
Andy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 18 日
The best hotel in Grande Prairie!
Allan at the front desk was very helpful and funny.
All the staff in this hotel are all friendly and helpful.
The breakfast buffet is the best I ever had as a complimentary breakfast from a hotel ! The pool is relaxing and very large and the whirlpool is the icing on the cake !
Love this hotel . I Will always come back !
Thank you 😊