Hotel was beautifully located overlooking Elizabeth Castle and ideally situated for access to St Helier centre and the Island transport network.
With a large Ocean View Room on the 2nd Floor,perfect for a relaxing Break.
All Staff from Reception/Concierges to Restaurant and Room Servicing were friendly,unfailingly polite and made for a very enjoyable stay.
Jim
4 晚行程
10/10
Kirsten
4 晚行程
10/10
Ian
1 晚行程
10/10
Thoroughly recommend The Grand Jersey Hotel and Spa, it was brilliant. The Staff were exceptional, food brilliant, and extremely comfortable, and all in a great location on the island. Superb.
My
3 晚行程
10/10
Dionne
3 晚友伴旅程
10/10
Elizabeth
4 晚行程
10/10
We went to Jersey as a group of 4 couples to celebrate a friend's 60th birthday. The hotel was an excellent house. We all had rooms with a terrace, which was perfect as the weather was lovely.
The breakfast was excellent, all the staff were attentive and pleasant (a special call out for Paul) and the room was large and comfortable. We had drinks at the Terrace bar. It was a great spot, with a DJ and really nice vibe. It's expensive for drinks but Jersey in general is expensive.
We used the pool and spa facilities, which were very nice.
The only slightly negative comment our friends' made was around the bathroom being a bit dated and that it was quite awkward getting in and out of the bath to use the shower.
However, overall we all thoroughly enjoyed our stay and would book the hotel again in the future.
Michael
3 晚友伴旅程
10/10
Darren
3 晚行程
10/10
Laurie
1 晚友伴旅程
8/10
Very good. Only negative was waiting to be attended to at reception which took a long time when busy as only one person there at times
真實旅客
2 晚行程
4/10
hi recently stayed at grand hotel 17/4/25 my previous reviews are always 10/10 have done new year ball etc. and loads of other visits to hotel, on driving up realized outside area was not open {1st may } i was told, so had to go looking for outside space to enjoy the lovely weather all places full as easter weekend ended up at Radisson which i could have booked cheaper
next day got put on a table at breakfast for 4 people there was 4 adults 2 children complained got told they where busy and what did i want her to do {girl in charge }
eventually got moved to another table,
went swimming as we had grandchildren with us got told to leave pool at 11.15 as we where enjoying ourselves because children are not allowed after 11 am so from 9-11 then 4-6 ? we where told afterwards by manager who was nice {bought us a drink but would rather have went swimming } another reason we always book grand nice pool for the kids again cheaper hotels with pools we can swim anytime we are on holiday after all
next day rain fair enough next 2 days sunshine but no outdoor space so back to Radisson
got told pool policy changed year and half ago nice to have been told and also outdoor space not opened would have saved myself good bit of money and could have gone swimming when i wanted with grandkids
michelle
3 晚行程
4/10
hôtel bien placé mais très bruyant avec les autres chambres, climatisation en mauvais état et très bruyant, réveillé 2 fois le matin a 07:00 par l'alarme de l'hôtel de façon intempestive, chambre minuscule comme souvent a londres pour ce prix , pas de fenêtre dans la chambre...
Dominique
1 晚商務旅程
10/10
Conor
2 晚商務旅程
10/10
Stunning beachfront setting, friendly and helpful staff. Comfortable room furnished to a good standard. Excellent pool and sauna facilities
David
1 晚行程
10/10
From the moment our taxi pulled up outside the hotel we were greeted and looked after our entire stay. The staff were lovely, the food was great and we had a great room. We definitely will be coming back for another visit. I’m so glad we chose this hotel, staying here really made our holiday.
Tracey
4 晚浪漫旅程
6/10
Overall stay good, bit of a let down as I payed for a upgrade at property and the upgraded room was worse then the original room I paid for
adam
1 晚行程
10/10
Jordan
2 晚商務旅程
10/10
Angela
5 晚行程
10/10
A beautiful hotel, very pleasant and helpful staff, exceptional room and view. Food was incredible. Great location for easy access to St Helier and beyond. Would highly recommend and gladly stay again
Ben
2 晚行程
10/10
Excellent location. Paul was brilliant and gave us a great welcome. All the staff were fantastic. Spa was very nice. Breakfast spot on. Clean tidy and a great place to stay. Thanks all
Matthew John
3 晚浪漫旅程
10/10
Paula
4 晚商務旅程
8/10
It doesn’t look 5 star hotel
Hadi
3 晚友伴旅程
10/10
Wonderful sea view and overlooking Elizabeth Castle. Plenty of fruit and refreshment available. Very good location.