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Sheraton Mexico City Santa Fe

4.5 star property
Escape to an urban oasis with shopping at your doorstep. Unwind in the sauna or take a leisurely stroll through gardens.

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Near the iconic Paseo de la Reforma, Sheraton Mexico City Santa Fe offers a tranquil retreat. Relax in the sauna or stroll through the garden and playground. With on-site shopping, a convenience store, and restaurant Cardon serving breakfast to dinner options.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Connecting rooms available
  • Pet-friendly
  • Free parking
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • WiFi in the lobby
  • Fitness centre
  • Sauna
  • Valet parking
  • 24-hour room service
  • Conference centre
  • Business centre
  • 8 meeting rooms
  • Terrace

Feel at home (6)

  • Playground on-site
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels

Room options

Similar properties

Lobby

Hilton Garden Inn Mexico City Santa Fe

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
8.4 out of 10, Very good, (948)
The price is HK$562
HK$672 total
includes taxes & fees
23 Feb - 24 Feb
Hilton Garden Inn Mexico City Santa Fe
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About the area

Map
Calle Guillermo González Camarena # 200, Mexico City, 01210

What's nearby

  • Samara Shops - 8 min walk
  • Expo Santa Fe Mexico - 15 min walk
  • Santa Fe Center Mall - 16 min walk
  • Parque La Mexicana - 2 min drive
  • KidZania Santa Fe - 4 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 44 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 44 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 66 min drive
  • Mexico City Buenavista Station - 35 min drive
  • Tultitlan Lecheria Station - 46 min drive
  • Mexico City Fortuna Station - 48 min drive
  • Santa Fé Station - 15 min walk

Restaurants

  • ‪Mercado Gourmet - ‬8 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Yumi Yumi Sushi Bowl - ‬8 min walk
  • ‪Quattro - ‬6 min walk
  • ‪The Food Box - ‬2 min walk

About this property

Sheraton Mexico City Santa Fe

When you stay at Sheraton Mexico City Santa Fe, you'll be within a 10-minute drive of Paseo de la Reforma and Chapultepec Park. Guests can visit the fitness centre for a workout or grab a bite to eat at Cardon, which serves breakfast, lunch and dinner. A bar/lounge, a sauna and a terrace are other highlights at this luxurious hotel. Public transportation is close by: Santa Fé Station is only 15 minutes on foot.

Languages

English, Italian, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 190 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 18 kg per pet)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • WiFi in public areas*
    • WiFi and wired internet access in rooms*
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site valet parking (USD 7 per night)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Playground
  • Local/corner shop

What to do

  • Shopping

Working away

  • Business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (12396 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Sauna

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Raised toilet seat
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • 47-inch LED TV
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Sofa bed
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Cardon – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 15 per 24-hour period (rates may vary)
  • WiFi is available in public areas for an extra charge
  • Wired internet access is available in guestrooms for USD 15 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately USD 15 per person

Children & extra beds

  • Rollaway beds are available for USD 50.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per stay, plus a one-off cleaning fee of USD 50

Parking

  • Valet parking costs USD 7 per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Sheraton Santa Fe Mexico City Hotel
Sheraton Santa Fe Mexico City
Sheraton Santa Fe, Mexico City
Sheraton Suites Santa Fe, Mexico City Hotel Mexico City
Sheraton Mexico City
Mexico City Sheraton
Sheraton Mexico City Santa Fe Hotel
Sheraton Mexico City Santa Fe Hotel
Sheraton Mexico City Santa Fe Mexico City
Sheraton Mexico City Santa Fe Hotel Mexico City

Frequently asked questions

Are pets allowed at Sheraton Mexico City Santa Fe?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 18 kg per pet. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Sheraton Mexico City Santa Fe?

Yes, there's free self parking.

What are the check-in and check-out times at Sheraton Mexico City Santa Fe?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-out are available.

What is there to do at Sheraton Mexico City Santa Fe and nearby?

Sheraton Mexico City Santa Fe has a sauna and a fitness centre, as well as a garden.

Are there restaurants at or near Sheraton Mexico City Santa Fe?

Yes, there's an on-site restaurant, Cardon.

What's the area around Sheraton Mexico City Santa Fe like?

Sheraton Mexico City Santa Fe is a short 15-minute walk from Expo Santa Fe Mexico and 16 minutes' walk from Santa Fe Center Mall.

Sheraton Mexico City Santa Fe Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Todo muy bien siempre en este hotel, el cuarto es muy amplio y muy cómodo para ir con dos niños. La atención es muy buena, pero sobre todo Victor tiene un gran espíritu de servicio y excelencia con todos siempre.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very nice staff and great hotel
1-night business trip
Verified Expedia guest review

10/10 Exceptional

Excelente servicio y atención. Los cuartos muy amplios, cómodos y limpios.
5-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Top notch 👍, just fox AC pls!
This hotel is fantastic. Ample very complete gym. And currently they are hosting Orange theory sessions on site too. (Note this is temporary as the orange gym site nearby is closed) but hope they keep it even as a reduce option. But as stated they Sheraton gym is very complete, just no classes pr coaching. Rooms are ample, clean, modern, great size tv and very comfortable firm bed. My problem was the AC never cooled the room. I opted to have it off as it was cooler that way. Front desk assured they would check AC in room 614. The walk in shower is spotless, ample and with great water pressure. Toiletries is what brings up this hotel. A disposable razor is already there. Great restaurant, currently with limited menu. Also a great lounge bar once covid guidelines allow opening. A coffee place, pharmacy and other restaurants are a very short walk from the hotel. Common areas with water features are very well kept and relaxing. And then comes the value for your money, which is the reason of my rating. I loved my time here ( once the AC gets fixed, this hotel will be flawless) ❤
Ample room with sofa
Great bed and good size tv
Ample shower
View
Laurencio, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Solid Stay
Amazing staff, great service, and all around nice experience.
Sebastian, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mauricio, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Allan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

DANIELLE, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

The area is pretty safe, lots of good restaurants. Rooms are clean
QueensNY, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Very well located Safe and beautiful area walking distance of most restaurants
Mariomonetti, 1-night business trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Orbitz guest review

8/10 Very good

John, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

Next facility, clean and staff was friendly. Nothing especially different from other Sheratons.
7-night romance trip
Verified Expedia guest review

8/10 Very good

The hotel is remodeling the dining area. Breakfast was ok not many choices.
4-night business trip
Verified Expedia guest review

6/10 Good

Its OK, but comparing the price, I will recommend Royal Solaris which I stayed a few days ago.
1-night romance trip
Verified Expedia guest review

8/10 Very good

3-night trip
Verified Expedia guest review

10/10 Exceptional

5-night trip
Verified Orbitz guest review

6/10 Good

The room was big, spacious and very clean. Very well maintained. The breakfast was delicious. One of the server, man, was very sweet and helpful. The ladie were not. The happy hour that we paid ahead of time did not serve enough food, so, we end up going to our event without eating because we had no time to wait for the food to be ready. The person on the concierge, on the firts day, got us cab that charged us 140.00 pesos to go in a 5 minutes ride. The way back we paid onle 40.00 pesos. Very sad that people that work at the hotel wil take advantage of the guests. Not staying there again.
3-night trip with friends
Verified Expedia guest review

6/10 Good

Fix shower drain
Shower drain was not big enough, water kept overflowing into the rest of the bathroom
2-night business trip
Verified Hotels.com guest review

8/10 Very good

All the stay was good but the parking should be free was very expensive
Diego, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Service from the hotel is very good. Room are clean and confrotable
YIT MENG, 5-night business trip
Verified Hotels.com guest review