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Dedeman Istanbul

5.0 star property
Luxury hotel with spa, near Zorlu Performing Arts Center

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Photo gallery for Dedeman Istanbul

Lobby
Ballroom
1 bedroom, premium bedding, in-room safe, desk
1 bedroom, premium bedding, in-room safe, desk
Property entrance
Dedeman Istanbul, a luxury eco-certified hotel, offers a rejuvenating experience with La Ciel Wellnes Club spa and indoor pool. Enjoy shopping on site, grab a coffee at the coffee shop/cafe or savor international cuisine at Cafe House Restaurant. With free in-room WiFi and helpful staff nearby guests have praised for their attentive service.

Reviews

7.2 out of 10
Good

Popular amenities

  • Electric vehicle charging point
  • Pool
  • Bar
  • Airport transfer
  • Parking available
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Hot tub
  • Pool bar
  • 24-hour room service

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Separate bedroom
  • Television
  • Daily housekeeping
The current price is HK$824
HK$923 total
includes taxes & fees
30 Aug - 31 Aug

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Family Suite - Free SPA Access

1 bedroom, premium bedding, in-room safe, desk

Family Suite - Free SPA Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room - Free SPA Access

1 bedroom, premium bedding, in-room safe, desk

Deluxe Twin Room - Free SPA Access

7.0 out of 10
Good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Premium bedding
Separate bedroom
Blackout curtains
Bidet
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite - Free SPA Access

1 bedroom, premium bedding, in-room safe, desk

Presidential Suite - Free SPA Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
TV
Premium bedding
Blackout curtains
  • 100 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 8
  • 1 King Bed, 2 Twin Beds and 1 Large Twin Futon

View all photos for Superior King Room - Free SPA Access

1 bedroom, premium bedding, in-room safe, desk

Superior King Room - Free SPA Access

8.2 out of 10
Very good
(28 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Premium bedding
Separate bedroom
Blackout curtains
Bidet
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Single Room - Free SPA Access

1 bedroom, premium bedding, in-room safe, desk

Superior Single Room - Free SPA Access

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Premium bedding
Separate bedroom
Blackout curtains
Bidet
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Suite - Free SPA Access

1 bedroom, premium bedding, in-room safe, desk

Executive Suite - Free SPA Access

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
TV
Premium bedding
Blackout curtains
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Grand Deluxe Twin Room - Free SPA Access

1 bedroom, premium bedding, in-room safe, desk

Grand Deluxe Twin Room - Free SPA Access

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
TV
Premium bedding
Separate bedroom
Blackout curtains
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Deluxe King Room - Free SPA Access

1 bedroom, premium bedding, in-room safe, desk

Grand Deluxe King Room - Free SPA Access

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
TV
Premium bedding
Separate bedroom
Blackout curtains
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room - Free SPA Access

1 bedroom, premium bedding, in-room safe, desk

Superior Twin Room - Free SPA Access

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Premium bedding
Separate bedroom
Blackout curtains
Bidet
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room - Free SPA Access

1 bedroom, premium bedding, in-room safe, desk

Deluxe King Room - Free SPA Access

7.4 out of 10
Good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Premium bedding
Separate bedroom
Blackout curtains
Bidet
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

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The price is HK$818
HK$916 total
includes taxes & fees
19 Aug - 20 Aug
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About the area

Map
Yildiz Posta Caddest 50, Gayrettepe, Istanbul, Istanbul, 34340

What's nearby

  • Zorlu Performing Arts Center - 10 min walk - 0.9 km
  • Istanbul Cevahir Shopping and Entertainment Centre - 18 min walk - 1.6 km
  • Bosphorus Bridge - 3 min drive - 2.6 km
  • Taksim Square - 5 min drive - 3.7 km
  • Dolmabahçe Palace - 5 min drive - 3.7 km

Getting around

  • Istanbul (IST) - 39 min drive
  • Sabiha Gokcen International Airport (SAW) - 50 min drive
  • Bogazici Universitesi Station - 4 min drive
  • Seyrantepe Station - 6 min drive
  • Mecidiyekoy Station - 19 min walk
  • Gayrettepe Station - 9 min walk
  • Levent Station - 21 min walk
  • Sisli Station - 25 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Moc Ministry Of Coffee - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Arı Börek - Mutluluk - ‬2 min walk
  • ‪Piola Pizza - ‬1 min walk
  • ‪Dönerist - ‬2 min walk

About this property

Dedeman Istanbul

Dedeman Istanbul puts you a short five-minute drive from Ciragan Palace and Istanbul Cevahir Shopping and Entertainment Centre. Guests can visit the spa to indulge in Swedish massages, aromatherapy or manicures and pedicures, and Cafe House Restaurant serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a poolside bar and a health club. Fellow travellers say great things about the helpful staff. Public transportation is close by: Gayrettepe Station is only 9 minutes on foot.

Languages

English, Russian, Turkish

At a glance

DONE

Hotel size

    • 327 rooms
    • Arranged over 16 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 9 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Shopping

Working away

  • Business centre
  • 16 meeting rooms
  • Conference space (4306 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • 2 bathrooms
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

La Ciel Wellness Club has 4 treatment rooms, including rooms for couples. Services include sports massages, Swedish massages and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Cafe House Restaurant – This buffet restaurant serves breakfast, lunch and dinner.
Turkuaz Lounge & Bar – This lobby lounge serves lunch and dinner. Open daily.

Fees & policies

Refundable deposits

  • Deposit: EUR 20 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 20 for adults and EUR 15 for children
  • Airport shuttle service is offered for an extra charge of EUR 75 per vehicle (one-way. Maximum occupancy 5)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 30.0 per day
  • Airport shuttle service for children up to age 18 costs EUR 75 (one-way)

Pets

  • Service animals exempt from fees
  • Pet deposit: EUR 15 per day
  • Pets are allowed for an extra charge of EUR 15 per accommodation, per day

Parking

  • Self-parking costs EUR 9 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 9:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a smoke detector, a security system and window guards on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 1321

Also known as

Dedeman Istanbul Hotel
Dedeman Hotel
Dedeman Istanbul
Dedeman
Dedeman Istanbul Hotel
Dedeman Istanbul Istanbul
Dedeman Istanbul Hotel Istanbul

Frequently asked questions

Does Dedeman Istanbul offer free cancellation for a full refund?

Yes, Dedeman Istanbul does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Dedeman Istanbul?

Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 9:00 PM.

Are pets allowed at Dedeman Istanbul?

Yes, cats and dogs are welcome. There's a charge of EUR 15 per accommodation, per day, and there's also a deposit of EUR 15 per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Dedeman Istanbul?

Yes. Self-parking costs EUR 9 per day. Electric car charging is available.

Is an airport shuttle service offered by Dedeman Istanbul?

Yes, an airport shuttle is available. The charge is EUR 75 per vehicle one-way.

What are the check-in and check-out times at Dedeman Istanbul?

You can check in starting at 2:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

What is there to do at Dedeman Istanbul and nearby?

Dedeman Istanbul has a spa and an indoor pool, as well as a steam room.

Are there restaurants at or near Dedeman Istanbul?

Yes, there's an on-site restaurant, Cafe House Restaurant.

What's the area around Dedeman Istanbul like?

Dedeman Istanbul is located on the Strip in Beşiktaş, a short 9-minute walk from Gayrettepe Station and 11 minutes' walk from Zorlu Performing Arts Center.

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Dedeman Istanbul Reviews

Reviews

7.2

Good

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Location
Lobby
Bed
Value

Reviews

4/10 Poor

Property is old.sewer smell in the room.staff extremely helpfull and nice.they need major updates.
Sebastian, 3-night trip

10/10 Excellent

The staff was helpful in extending my stay. Breakfast is very good with lots of choice.
Kenneth, 1-night trip

10/10 Excellent

The staff helped to extend my stay. Breakfast was very good with lots of choice.
Kenneth, 1-night trip

6/10 Okay

Good location ,price performance
Mehmet gokhan, 2-night trip

10/10 Excellent

İt was excellent
Adem, 1-night trip

10/10 Excellent

Nice to being here great experience was being here, so kind and compfort conditions
Mustafa Ahad, 1-night trip

4/10 Poor

Stayed for three nights liked it for location close to Metro Gayrettepe , clean rooms with daily room cleaning, however air condition was not cooling the room specially at night. despite multiple reminders in person to front desk it was not fixed.
Syed, 3-night trip

10/10 Excellent

Clean and quiet room, close to everything.
Okba, 1-night trip

10/10 Excellent

Everything was good nothings wrong there , receptionist was very friendly nice behaved , breakfast staff was very good I am happy.
Azeeza, 1-night trip

10/10 Excellent

Top selection in Istanbul

Excellent service. The staff is amazing. Location is perfect located to explore the city.
Ercan, 5-night trip

6/10 Okay

I had to change my room due to clogged sink and terrible smell.
Murat, 3-night trip

10/10 Excellent

Great place to stay. Everyone was polite and friendly, Cansu went above and beyond to ensure everything was great.
Seylan, 4-night trip

10/10 Excellent

It was great
Dalin, 8-night trip

8/10 Good

I booked non-smoking Superior King Room, but received room #914 which isn't non-smoking and isn't superior (with stained carpets, full size bed and awful cigarettes smell). I was in a mood to give a very negative review, but after I saw how the housekeeper did her best to clean and ventilate my room, I changed my mind. Also breakfast was included in my booking and it was very, very good.
Oleg, 2-night trip

10/10 Excellent

Overall was nice, thanks for early check in that was nice of them. Clean and kind staff
Zeki, 1-night trip

4/10 Poor

No cleaning inside room.
HAKAN, 4-night trip

8/10 Good

Good
BARUH, 2-night trip

2/10 Terrible

This hotel is not confortable and sure not a 5 star
Djibril, 4-night trip

2/10 Terrible

Badly maintained rooms, smelly rooms
Tom, 1-night trip

2/10 Terrible

I am writing to formally express my deep dissatisfaction with my current hotel experience in Turkey, where I have come to undergo a serious medical procedure. I specifically chose this hotel due to its proximity to the hospital (only five minutes away), but my stay has been nothing short of a nightmare. From the moment we checked in, we faced one issue after another: The air conditioning in our first room was not working. We were moved to a second room, but the windows wouldn't shut. The third room had ongoing construction noise from the floor above. In the fourth room, the bathroom wouldn't flush, and the TV did not work. The fifth room’s door wouldn't lock, and when they tried to fix it, the entire mechanical system fell apart. The sixth room had an unbearably noisy, outdated air conditioning system, and the toilet wouldn’t flush. Finally, we were moved to a seventh room, where the bathroom is now flooded. Despite these continuous issues, the hotel management has been completely unhelpful. They refuse to speak with us, even though they speak my mother tongue, and they claim the hotel manager is too busy. The customer relationship manager has limited authority and cannot resolve our concerns. Given my serious health condition, this ongoing stress is unacceptable. I urgently need your assistance in resolving this matter, whether by securing a proper, functional room or arranging an alternative accommodation. Please respond as soon as possible.
Scope, 2-night trip

2/10 Terrible

Terrible! We gave this hotel a chance not once but 4 times this year just because the location is great for our trips to Istanbul and the price is better than the hotels nearby. First of all, the front desk staff were always so nice and they always tried to help us due to the problems we were having each time we stayed. And, I did not want to write a comment so far as I did not want anyone to loose their jobs but this hotel needs serious consideration about their cleaning services. The uncleanness of the room we stayed at this last time after a 16 hour flight was unacceptable. There were blood stains and crumbs on the bed sheet at the first room they gave us. When we told them about it they gave us a new room. It looked like one of their biggest rooms in the hotel which we appreciated. But, the room was full of old furnitures, towel with stains on them (4 out of 6 towels to be exact) and dust everywhere like nobody stayed in that room or cleaned for a long time. There were dark spots on the toilet that came off when wiped off which means it was not cleaned properly. Every time we stayed at this hotel, we had dirty and old towels which made us call the reception and ask for a new one. And lastly, for some reason, 3 out of the 4 different floors we stayed at, the floors were all tilted which makes you feel unsafe at a city like Istanbul where big earthquakes happen We are never staying at this hotel again unless they update their rooms and their cleaning service
Ekin, 1-night trip

10/10 Excellent

eigenes Zimmer war sehr sauber und modern, aber die anderen Zimmer nicht!
Soheyla, 2-night trip

6/10 Okay

Aliriza, 1-night trip

8/10 Good

Kentaro, 1-night trip

8/10 Good

Dilnoza, 9-night trip