In the heart of the city, Best Western Queens Hotel offers a refined retreat with dry cleaning services and a restaurant. Connect to WiFi, unwind at the bar, and enjoy free self parking.
Reviews
8.08.0 out of 10
Very good
Popular amenities
24/7 front desk
Bar
Laundry facilities
Free parking
Free WiFi
Restaurant
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Breakfast available
Room service
Meeting rooms
24-hour front desk
Front desk safe
Laundry service
Self-serve laundry
Concierge services
Free newspapers in the lobby
Luggage storage
Feel at home (6)
Premium TV channels
Daily housekeeping
Laundry facilities
Coffee/tea maker
Free self-parking
Hairdryer
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Standard Room, 1 Single Bed, Non Smoking
Standard Room, 1 Single Bed, Non Smoking
Highlights
Heating
TV
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
In-room safe
Daily housekeeping
20 sq m
Sleeps 1
1 Single Bed
View all photos for Standard Room, 2 Single Beds, Non Smoking
Standard Room, 2 Single Beds, Non Smoking
Highlights
Heating
TV
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
In-room safe
Daily housekeeping
25 sq m
Sleeps 2
2 Single Beds
View all photos for Standard Room, 1 Double Bed, Non Smoking
Standard Room, 1 Double Bed, Non Smoking
Highlights
Heating
TV
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
In-room safe
Daily housekeeping
25 sq m
Sleeps 2
1 Double Bed
View all photos for Family Room, Multiple Beds, Non Smoking
Family Room, Multiple Beds, Non Smoking
Highlights
Heating
TV
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
In-room safe
Daily housekeeping
32 sq m
Sleeps 4
1 Double Bed and 1 Single Bed
View all photos for Superior Room, 1 Double Bed, Non Smoking
Superior Room, 1 Double Bed, Non Smoking
Highlights
Heating
TV
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
In-room safe
Daily housekeeping
28 sq m
Sleeps 2
1 Double Bed
View all photos for Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Highlights
Heating
TV
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
In-room safe
Daily housekeeping
25 sq m
Sleeps 2
1 King Bed
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When visiting Dundee, Best Western Queens Hotel is a great choice to consider. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Fellow travellers love the overall property condition.
Languages
English, French, Polish, Portuguese, Spanish
At a glance
DONE
Hotel size
53 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered on-site self-parking
Property amenities
Food and drink
English breakfast (surcharge) each morning 7:00 AM–9:30 AM
Restaurant
Bar/lounge
Room service
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Porter/bellhop
Facilities
Safe-deposit box at front desk
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
Television
Premium TV channels
Home comfort
Heating
Coffee/tea maker
Sleep well
Bed sheets provided
Freshen up
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Free newspapers
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
On-site venue – This restaurant specialises in Regional cuisine.
Q-Bar – On-site bar.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 7.5 for adults and GBP 7.5 for children
Renovations and closures
The property is closed between 20 July and 30 September.
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Queens Hotel Dundee
Best Western Queens Hotel
Best Western Queens Dundee
Best Western Queens
Best Queens Hotel Dundee
Best Western Queens Hotel Hotel
Best Western Queens Hotel Dundee
Best Western Queens Hotel Hotel Dundee
Frequently asked questions
Is Best Western Queens Hotel currently open?
The property is closed between 20 July and 30 September.
Are pets allowed at Best Western Queens Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Queens Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Queens Hotel?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
Are there restaurants at or near Best Western Queens Hotel?
Yes, there's an on-site restaurant that offers Regional cuisine.
What's the area around Best Western Queens Hotel like?
Best Western Queens Hotel is in the heart of Dundee, a short 8-minute walk from Dundee Station and 2 minutes' walk from Dundee Science Centre.
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Best Western Queens Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
7.2/10
Property conditions & facilities
7.4/10
Eco-friendliness
Popular mentions
Service staff
Room
Breakfast
Location
Bed
Restaurant
View
Parking
Lobby
Bathroom
What guests liked
Breakfast was consistently described as great, lovely, and very good by multiple guests. (8 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
13 Feb 2025
It was all good, especially the staff who were as nice as could be.
Kevin
Kevin, 3-night trip
8/10 Very good
23 Feb 2025
Great luck cation for central Dundee. Hotel is a little tired and dated but was very much good value for money
Verified traveller
2-night trip
10/10 Exceptional
16 Mar 2025
booked into this older style hotel . Amazing staircase takes you to the bedrooms. We were fortunate to book a room with a double aspect view over the river Tay. The bonus waas the weather was good
derek
derek, 1-night trip
8/10 Very good
4 Mar 2025
Hospital visit
Needed hotel close to hospital and this was very near.
Room fine but a bit dated
Alyson
Alyson, 1-night trip
10/10 Exceptional
19 Oct 2024
A great stay
Great stay friendly staff
James
James, 1-night trip
10/10 Exceptional
7 Oct 2024
Enjoyed our stay here and the staff were very pleasant and helpful
Deirdre
Deirdre, 1-night trip
6/10 Good
20 Mar 2025
Inexpensive stay, not the most comfortable
Check in was easy and quick, there was lots of parking available, and the stay was fairly inexpensive. The hotel itself is quite dated and there was a bit of a musty smell. The smoke alarms are very sensitive and there are signs in the bathrooms to keep the doors closed so that steam doesn’t set off the alarms. Unfortunately a fire alarm went off at 3AM.
Verified traveller
1-night trip
6/10 Good
2 Mar 2025
Overnight stay but bit basic
Friendly staff at reception. Free parking behind hotel, convenient location. Very clean hotel, room bit dated. Had room at side which was noisy from nightclubbers at 4am. Breakfast menu looks good but is a bit basic, rationed fresh fruit, luke warm coffee and kitchen struggling to get the right orders out.
Susan
Susan, 1-night trip
8/10 Very good
31 Aug 2024
Good Hotel
Good place to stay
Stuart
Stuart, 1-night trip
10/10 Exceptional
27 Jan 2025
Well priced proper old hotel
Nice hotel. Quite grand in an understated way. Very good breakfast - Arbroath smokies be poached eggs, which I thought was pretty classy. Apparently winston churchill stayed here loads. Would be good if the hotel had a little info in the plaque explaining why he spent so much time in Dundee. The fella seemed to get about, but the interesting to know what he was up to regardless
killian
killian, 1-night trip
6/10 Good
3 Mar 2025
Ok but dated
Booked kingsize bed but it ended up being 2 singles pushed together leaving a gap in middle
Basic items missing (no iron and tv remote)
Hotel could do with a paintjob was a bit dated
Staff were pleasant and very helpful regarding missing items
Steven
Steven, 2-night trip
4/10 Fair
28 Mar 2025
One of the worst
The place really needs updated. My room in particular was outdated, the mattress was non existent and extremely uncomfortable, there was a gap at the bottom of the door so you could hear absolutely everything. It also caused light to shine through so had to use my pillows to try block the light and dull the sound.
Rob
Rob, 1-night trip
8/10 Very good
29 Aug 2024
Property a bit dated but room clean and comfortable and breakfast good
Susan
Susan, 2-night trip
8/10 Very good
28 Aug 2024
Great location for exploring Dundee by foot.
Stephen
Stephen, 1-night trip
8/10 Very good
28 Dec 2024
Nice stay
Generally fine, although I tried to ask many times and our booking was for 4, there was not an extra bed on arrival. However this was quickly resolved as they added a bed. We were the only people at breakfast the next morning and the lady was very nice. 8 particularly liked Vegetarian breakfast with veggie haggis!
ANDREW
ANDREW, 1-night trip
10/10 Exceptional
8 Sept 2024
Was an old fashion hotel a bit dated to no fault of there own though staff were excellent and the breakfast was fantastic was very warm though.
Stephen
Stephen, 2-night trip
10/10 Exceptional
13 Jun 2024
A very good place to stay in Dundee. Our room was quite nice.
Jon
Jon, 1-night trip
10/10 Exceptional
14 Oct 2024
Perfect!
I enjoyed a spotless, comfortable room which gave me an excellent night's sleep after a lovely bath. The breakfast was perfect, both in the quality of products and the cooking, as well as the service from the friendly lady in the restaurant.
Gordon
Gordon, 1-night trip
10/10 Exceptional
7 Apr 2024
10/10, would stay again!
Christopher
Christopher, 1-night trip
8/10 Very good
4 Oct 2024
24h available check in
The check in and check out service are?super convenient and staff are super friendly. However the bath tub in the room is not clean enough.
Min
Min, 1-night trip
10/10 Exceptional
23 Jul 2022
Great stay
Martin
Martin, 1-night trip
10/10 Exceptional
8 Sept 2024
Great! We were able to walk everywhere!
Carroll
Carroll, 1-night trip
10/10 Exceptional
22 Jun 2024
Friendly and helpful staff
Rajgopal
Rajgopal, 1-night trip
10/10 Exceptional
27 Sept 2024
Not the first time I stayed in the hotel. Very central, with parking at the back. Comfy bed and toilet. Quick check-id/out. Nothing to complain about!