Experience the essence of Madrid at H10 Puerta de Alcalá, a tranquil oasis with an inviting seasonal pool and lush living plant wall. Connect to free WiFi, unwind on the sun-kissed terrace or indulge in international cuisine at Alcala Restaurant. The helpful staff has made previous guests feel right at home.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Pool
Bar
Electric vehicle charging point
Parking available
Non-smoking
24/7 front desk
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Seasonal outdoor pool
Pool bar
Room service
Coffee shop/cafe
24-hour business center
Conference center
Business center
Meeting rooms
Terrace
Feel at home (6)
Private bathroom
Cable/satellite TV service
Terrace
Daily housekeeping
Laundry facilities
Blackout drapes/curtains
The current price is $146
$146
includes taxes & fees
$133 per night
Feb 23 - Feb 24
Room options
Available filters for rooms
Showing 15 of 15 rooms
View all photos for Deluxe Double Room, Terrace, City View
Deluxe Double Room, Terrace, City View
Highlights
Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
Hair dryer
269 sq ft
City view
Sleeps 2
1 King Bed
Deluxe Double Room
Highlights
Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
Hair dryer
Sleeps 1
1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed
View all photos for Essential Double
Essential Double
Highlights
Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
Hair dryer
Sleeps 2
1 Queen Bed
View all photos for Deluxe Quadruple Room, 1 Queen Bed with Sofa bed, Air conditioning (2 adults + 1 child)
Deluxe Quadruple Room, 1 Queen Bed with Sofa bed, Air conditioning (2 adults + 1 child)
Highlights
Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
Bathrobes
269 sq ft
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed
Deluxe Double Room
Highlights
Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
Hair dryer
269 sq ft
Sleeps 2
1 King Bed and 1 Large Twin Sofa Bed OR 2 Twin Beds and 1 Large Twin Sofa Bed
View all photos for Superior Room (2 adults + 1 child)
Superior Room (2 adults + 1 child)
Highlights
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
269 sq ft
Sleeps 3
2 Twin Beds
View all photos for Deluxe Triple Room
Deluxe Triple Room
Highlights
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
269 sq ft
Sleeps 3
1 Queen Bed OR 1 Large Twin Sofa Bed
View all photos for Deluxe Triple Room
Deluxe Triple Room
Highlights
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
269 sq ft
Sleeps 3
1 Double Bed and 1 Double Sofa Bed OR 1 Twin Bed
View all photos for Essential Single
Essential Single
Highlights
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
161 sq ft
Sleeps 1
1 Queen Bed
View all photos for Double Room, Terrace
Double Room, Terrace
Highlights
Terrace
Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
269 sq ft
Sleeps 3
2 Twin Beds OR 1 King Bed
View all photos for Superior Room
Superior Room
Highlights
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
269 sq ft
Sleeps 3
1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
View all photos for Double Room Single Use
Double Room Single Use
Highlights
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
194 sq ft
Sleeps 1
1 Double Bed OR 2 Twin Beds
View all photos for Double Room
Double Room
Highlights
Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
Hair dryer
194 sq ft
Sleeps 2
1 Queen Bed OR 2 Twin Beds
View all photos for Double Room Single Use, City View
Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive
Madrid Recoletos Station - 10 min walk
Madrid Atocha Station - 28 min walk
Atocha Cercanías Station - 28 min walk
Principe de Vergara Station - 2 min walk
Retiro Station - 5 min walk
Velazquez Station - 6 min walk
Restaurants
Horchatería Alboraya - 2 min walk
Casa Maravillas - 2 min walk
Cervecería Vergara - 3 min walk
Hokkaido - 3 min walk
El Pimiento Verde - 3 min walk
About this property
H10 Puerta de Alcalá
When you stay at H10 Puerta de Alcalá, you'll be in a great location, within just a 10-minute walk of Calle de Alcalá and Puerta de Alcalá. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the seasonal outdoor pool, you can unwind with a drink at the bar/lounge. This eco-certified hotel also features a poolside bar, a snack bar/deli, and a terrace. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Principe de Vergara Station is steps away and Retiro Station is 5 minutes.
Languages
English, French, Spanish
At a glance
Hotel size
138 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The property’s pool will be closed occasionally due to private events on the terrace.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking limited
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Free daily reception
Room service (limited hours)
Snack bar/deli
What to do
Bicycle rentals nearby
Working away
24-hour business center
Meeting rooms
Computer station
Conference center (1076 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Seasonal outdoor pool
Banquet hall
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 11 for children
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from October 15 to May 16:
Swimming pool
Pool, spa, & gym (if applicable)
The seasonal pool is open from June to September
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus eco-friendly cleaning products.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
NH Alcalá
H10 Puerta de Alcalá Hotel
NH Alcalá Madrid
NH Puerta Alcalá Hotel Madrid
NH Puerta Alcalá Hotel
NH Puerta Alcalá Madrid
NH Puerta Alcalá
Nh Alcala Hotel Madrid
H10 Puerta Alcalá Hotel Madrid
H10 Puerta Alcalá Hotel
H10 Puerta Alcalá Madrid
H10 Puerta Alcalá
H10 Puerta de Alcalá Madrid
H10 Puerta de Alcalá Hotel Madrid
Frequently asked questions
Does H10 Puerta de Alcalá offer free cancellation for a full refund?
Yes, H10 Puerta de Alcalá does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at H10 Puerta de Alcalá?
Yes, there's a seasonal outdoor pool.
Are pets allowed at H10 Puerta de Alcalá?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at H10 Puerta de Alcalá?
Yes. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at H10 Puerta de Alcalá?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at H10 Puerta de Alcalá?
No, this hotel doesn't have a casino, but Casino de Madrid (2-min drive) and Casino Gran Via (3-min drive) are both nearby.
What is there to do at H10 Puerta de Alcalá and nearby?
Have fun during the warmer months with activities nearby such as cycling. H10 Puerta de Alcalá also has a seasonal outdoor pool.
Are there restaurants at or near H10 Puerta de Alcalá?
Yes, Alcala Restaurant offers international cuisine.
What's the area around H10 Puerta de Alcalá like?
H10 Puerta de Alcalá is in Salamanca, a short 2-minute walk from Principe de Vergara Station and 19 minutes' walk from Gran Via. Travelers give top marks for the hotel's prime location.
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H10 Puerta de Alcalá Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 17, 2025
Good access to restaurant and bars
Very comfy bed, and always a well staffed reception, staff were attentive and friendly
Richard
Richard, 3-night trip
10/10 Exceptional
Jan 13, 2025
Jorge attended us great, he was very welcoming and everything about our stay was great!
Evelyn
Evelyn, 1-night trip
10/10 Exceptional
Nov 20, 2024
Beautiful hotel, friendly staff. Would definitely stay again on my next trip to Madrid.
Martin
Martin, 4-night trip
8/10 Very good
Oct 6, 2024
Hotel is in a great location for shopping, dining and quick access to the airport.
Stephen
Stephen, 1-night trip
10/10 Exceptional
Aug 26, 2024
Excellent hotel close to restaurants and shopping area.
Alejandro
Alejandro, 6-night trip
10/10 Exceptional
Nov 1, 2024
Excellent proprrty in an excellent location
Rolando
Rolando, 1-night trip
10/10 Exceptional
Aug 30, 2024
Wonderful stay, close to everything! Amazing facilities, delicious breakfast.
MARIA
MARIA, 2-night trip
10/10 Exceptional
Aug 31, 2024
Location is great.
Eduardo
Eduardo, 3-night trip
10/10 Exceptional
Sep 2, 2024
Love the outdoor pool and the hotel was clean and nice!
Minire
Minire, 1-night trip
10/10 Exceptional
Sep 6, 2024
Third time staying at this hotel and always love it.
Alejandro
Alejandro, 1-night trip
10/10 Exceptional
Oct 24, 2024
excellent all around property and experience.
Kyle
Kyle, 1-night trip
10/10 Exceptional
Aug 31, 2024
Wonderful stay! Perfect location. Staff very friendly & accommodating. Loved our stay and will be back!
Lana
Lana, 2-night trip
10/10 Exceptional
Sep 4, 2024
Great location in a beautiful neighborhood, staff always willing to help.
Jimena
Jimena, 5-night trip
10/10 Exceptional
Oct 12, 2024
Everything was great!
Alejandra
Alejandra, 1-night trip
10/10 Exceptional
Jul 4, 2024
Great hotel
isabela
isabela, 1-night trip
10/10 Exceptional
Aug 21, 2024
It was a pleasant stay
Verified traveler
2-night trip
10/10 Exceptional
Oct 26, 2024
We loved our stay in this hotel, very new and well located, staff was greeat amd it also jas parking
Maria Fernanda
Maria Fernanda, 1-night trip
8/10 Very good
Sep 3, 2024
Close to El Retiro Park and Del Padro museum. Great restaurants and shopping.
Roxanne
Roxanne, 2-night trip
10/10 Exceptional
Aug 28, 2024
Hotel is well located, very modern. Friendly staff and my room was spacious and very clean,
Nicholas
Nicholas, 3-night trip
10/10 Exceptional
Jul 29, 2024
The location was amazing.
Barbara
Barbara, 6-night trip
8/10 Very good
Jan 5, 2025
Q
Q
Verified traveler
3-night trip
8/10 Very good
Aug 28, 2024
The Hotel has an extraordinary location
The terrace is a MUST
GABRIEL
GABRIEL, 2-night trip
10/10 Exceptional
Jul 9, 2024
As usual, excellent hotel!
MIGUEL
MIGUEL, 1-night trip
10/10 Exceptional
Jul 18, 2024
Great location and beautiful confortable rooms. Second time here and will definitely come back.