The hotel was not the cleanest place I’ve stayed in. My room floor had numerous stains, which gave it an unkempt appearance. The parking spaces were also quite cramped. The shower was small, leaving little room for my toiletries. To top it all off, a family member ended up being charged three times the usual rate for parking. When we arrived at midnight, the night staff assured us that our transaction had gone through. However, the next morning, I received a notification indicating that the parking fee hadn’t been processed and that I needed to provide my payment information. I had hoped the staff would be on the same page, but this mix-up ended up costing my family more money. Now, we have to take the extra step of reaching out to request a refund for a charge that shouldn’t have occurred in the first place.