1. The staffs not very tentative to our needs, gave poor instructions to room. We were looking for 16th floor and the elevator only has15 floors.
2. The lights in the room very dim and some lights didn’t even work.
3. The TV connection was not stable and hang at times.
4. The water pressure sometimes passable and often weak.
5. We stayed for 4 nights and only got 2 bottles of water the first day. It was not refill on daily cleaning.
6. The coffee was bad.
Overall, I expected more from W hotel.
A Sheung Yan
A Sheung Yan (4 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2022 年 1 月 6 日
Worst hotel I’ve lived in my life, sofa is broken, I asked them they said they are going to get new sofa later on, so what about me ?? My room is not on sale or anything, and 2 bedroom 1 bathroom should be point out before booking this room because 1 bathroom is not enough, and everything else is expensive at this hotel
Frankly, so disappointing. I booked one night be rest well before along work trip and the alarm clock went off at 2am then the tv turned on at 3 am. By tge time i realized what was going on at 4 am i was wide awake. I have no words. Total waste of money
Maxime
Maxime (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 5 日
Iván
Iván (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 24 日
Steven
Steven (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 6 日
Frank
Frank (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 4 日
My daughter and I loved the property. Super close to UCLA med school.
Eric
Eric (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 2 日
Every single staff member is so polite, helpful, and friendly. Every. single. One.
Bridgette
Bridgette (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 30 日
Yusong
Yusong (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 26 日
jason
jason (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 26 日
Brittany
Brittany (2 晚行程)
Orbitz 真實旅客評價
10/10 完美
2025 年 3 月 24 日
Very lovely stay
Really lovely staff and great rooms. Will stay again for sure
Charles
Charles (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 21 日
Staff was pleasant, helpful and attentive. Kudos particularly to the valets who were all very hard working.