We were very disappointed in the customer service. Manager checked us in and didn’t write room number on the key slip and we had to go to every room on both floors to see if the keys worked, while carrying all our luggage on a hot day . We tried to call front the phone number to the hotel to get to front desk and no one answered. We called 3 times, since the front desk was pretty far, my husband had to get in the car to drive to the front desk . Finally I had to go to a friends room to use her room phone to get to front desk. Worker apologize and said it was busy but when we checked in, there was no one in line. When my husband got to the front desk, she pretended that she didn’t when we checked in, it had only been 10 minutes. Parking gate was broken and we were late to a volleyball tournament. Had to drive to the other end to get out. I will never stay there again.