It was Horrible. It was nasty could not get no towels wash clothes Every time you ask somebody for something everybody have different excuses, roaches in the bathroom with dirty The cabinet wasn't wipe down the housekeepers told me i needed to wait after 10am tk get new towels even though I had the dirty ones with me it made my whole trip throwing off
Naomi
3 晚家庭旅程
10/10
Lovena
1 晚行程
8/10
Shanda
2 晚家庭旅程
6/10
I arrived after hours and it was not a very easy process to get checked in. The gentleman Sam was a courteous gentleman who assisted me but the process was not an easy one. System was down and I had to sit in my car until
Karen
1 晚行程
2/10
It was NOT a hotel. It was for transitional housing. Kids going to school with school bus coming to pick them up. Construction workers going to work. NO room service. Had to take towels and linen to the desk for clean ones. Had to make my own bed. Front desk closed from 11pm to 8 the next morning. No way to contact anyone. Water bugs all over the room. I am petrified of water bugs. Had to stay outside because the office was closed. Contact number had a voicemail. Never responded. Some man sitting outside without shoes everyday smoking weed. I HATE what you did to me on my birthday vacation. I want at least 3/4 oh my money back. I’m going to contact corporate office and I will be relentless with my request. They treated us like transient residents.
Lorna
7 晚家庭旅程
4/10
Gems
1 晚行程
10/10
Duane
2 晚友伴旅程
8/10
Alvin
2 晚行程
10/10
Customer Service is great
Gustavo
3 晚商務旅程
2/10
The hotel canceled my reservation upon arrival due to the elevator not working. I was booked for a room several floors up and had not been contacted prior to my arrival to inform of such. Such a waste of time!
Terra
1 晚行程
2/10
I had a terrible experience. The elevator was broke, no hot water, room smelled terrible. The owners of the property are terrible for not fixing these issues therefore putting their Staff in bad position!
The manager Danielle and young man at front were polite, tried to their best but it wasn’t in their control. The only saving this property is probably these two!
Tiarah
2 晚行程
6/10
Benjamin
2 晚行程
6/10
Bernadette
4 晚行程
10/10
It’s very quiet
louis
1 晚行程
2/10
LaNeida
3 晚行程
8/10
Christina
1 晚行程
2/10
Hice una reserva para estar 3 semanas en el hotel. El servicio es terrible. No te limpian la habitación. No te cambian las toallas. El olor a marihuana en los pasillos es terrible. Debes sacar la basura tú mismo y caminar todo el estacionamiento para ir a llevar la bolsa. Insólito. Que pagues por quedarte en un hotel y tengas tu mismo que limpiar, cambiar sábanas, toallas y sacar la basura. No No No. En la recepción me dijeron que no me podía quejar porque yo había obtenido un muy buen precio por mi estadía. Eso no es problema de nadie. Uso Hotels.com desde hace más de 10 años y obtengo los mejores precios posible. Pero eso no significa que no puedo poner un reclamo cuando las cosas no están bien. Inmediatamente llamé a servicio al cliente y me resolvieron el problema. Me fui. Me consiguieron reserva en otro hotel donde mi dinero si tuvo valor.
MARIANELA
14 晚家庭旅程
10/10
Shekel
1 晚行程
4/10
After checking inform there was no elevator and it has been out for a month. The clerk gave me my key and walked out with a very bad attitude the room was dirty The furniture needed to be replaced in poor condition. Traveling out of town was a nightmare. The next day I spoke with the clerk regarding room condition She exchanged my room. I feel some accommodating is required.
Connie
3 晚行程
10/10
It was very easy to find the pice very reasonable and closed to many restaurants