The hotel canceled my reservation upon arrival due to the elevator not working. I was booked for a room several floors up and had not been contacted prior to my arrival to inform of such. Such a waste of time!
Terra
Terra (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 10 日
Christina
Christina (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 5 日
Jamás volveré. No lo recomiendo.
Hice una reserva para estar 3 semanas en el hotel. El servicio es terrible. No te limpian la habitación. No te cambian las toallas. El olor a marihuana en los pasillos es terrible. Debes sacar la basura tú mismo y caminar todo el estacionamiento para ir a llevar la bolsa. Insólito. Que pagues por quedarte en un hotel y tengas tu mismo que limpiar, cambiar sábanas, toallas y sacar la basura. No No No. En la recepción me dijeron que no me podía quejar porque yo había obtenido un muy buen precio por mi estadía. Eso no es problema de nadie. Uso Hotels.com desde hace más de 10 años y obtengo los mejores precios posible. Pero eso no significa que no puedo poner un reclamo cuando las cosas no están bien. Inmediatamente llamé a servicio al cliente y me resolvieron el problema. Me fui. Me consiguieron reserva en otro hotel donde mi dinero si tuvo valor.
MARIANELA
MARIANELA (14 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 31 日
I was upset about how there weren’t amenities such as breakfast included in the stay. The procedure for getting into this place was very difficult as well. I would like a refund back in One Key cash as a result
Jason
Jason (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 31 日
Roxane
Roxane (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 30 日
For the move do not stay here
The lobby staff was most unwelcoming. The elevator was out so we had to carry our luggage up three flights of stairs. The entire hotel was basically a cloud of weed smoke. If that's your thing this is totally your place. We had our kids with us so that was not awesome. Thank god it was a small stay on our way to the airport. The lobby staff was equally as unfriendly when we checked out. I wouldn't stay here if they offered it to me for free.
Jennifer L
Jennifer L (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 27 日
Renter beware!!!
When I walked in the room, somebody else had already been staying in the bed. The bedding had already been laid in pillows, were moved around and debris in the bed no hot water, and the floor was sticky like something had been spilled and not cleaned. Only had two towels and toilet did not flush we asked for help from the front desk and they said sorry we don’t have Maintenance working. I was like you gotta be kidding me!!!
Gordon
Gordon (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 24 日
Does not accept cats.
I booked in advance at this pet friendly hotel, but when I turned up, they informed me they did not accept cats. I had sent a message several days before arriving that I had a cat but I never received a reply. Luckily I was refunded the full payment. Very disappointed of this no cat policy. I then had to scramble to find another pet friendly hotel with available rooms.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 23 日
Wouldn’t stay again
People live there, so expect lots of noises past 12:00am, cold shower, elevator not working, not curtain to block sunlight in the morning, hallways smelling and so on…
Wouldn’t take my family there again.
Antuani
Antuani (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 23 日
Daniel
Daniel (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 22 日
Elevator broken. No hot water. Not fully cleaned.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 16 日
Yahsheba
Yahsheba (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 6 日
Wont stay again.
Floors were a little dirty. Ants all by the window and a/c. Power went out and we had to reset it ourselves.
Dustin
Dustin (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 4 日
Robert
Robert (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 28 日
Jesus
Jesus (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 28 日
They need to fix the elevator it’s been months and a bit ridiculous it would take them so long.
Charlene
Charlene (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 27 日
A great stay!!!
I had a great time!!! A relaxing experience.
LESLIE
LESLIE (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 27 日
A Great Stay!!!
My stay was magnificent!!! A relaxing experience.
LESLIE
LESLIE (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 25 日
So happy
Amazing stay
LESLIE
LESLIE (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 20 日
Tracey
Tracey (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 17 日
Nice Extended Stay Hotel
I did enjoy my stay at WoodSpring Suites, comfortable, and clean. My only issue was that the elevators were not working so I had to struggle with going up and down stairs with luggage. Other than that I enjoyed my short stay. I would like to say thank you to the front desk employee who was very helpful.
SherryAnn
SherryAnn (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 17 日
Nasty hotel. Would NOT recommend.
Terrible experience. Absolutely 100% not worth the $491 for 2 nights stay. It was disgusting! The elevators were not working so we had to take the stairs along with all my luggage. The room was tasty. The room was filled with cockroaches and spiders, nasty stains everywhere in the bed. Hair everywhere. What looked like blood stains on the floors. It was worse than any motel you coulda stayed in. 0 stars if I could. The staff was ghetto, the lobby area was nasty. The lobby had bums sitting there at night time. The single bedsheet on the beds had stains all over it. There was only 2 small pillows per bed. We wanted a non smoke room this room smelled terrible.
waris
waris (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 2 日
Over booked hotel no room available
They did not have a room for us, they over sold the stays had to split families and find an emergency hotel in the middle of the night.
Olvin
Olvin (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 31 日
Steven
Steven (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 1 月 27 日
DISGUSTING!
DO NOT STAY HERE! Elevator didn’t work, Weed smell everywhere, rundown, dirty, Ants and flying insects.