The service is terrible. The front desk is rude and not helpful. hotel accepts private events which create loud sound until midnight. the hotel manager will ask you to check out if you complain about the noise. I will never book this hotel again.
Yina
Yina (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2023 年 11 月 8 日
This hotel is very nice, it has good service quality, and is very clean.
Ivy
Ivy (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 7 月 11 日
Family Vacation
The hotel was very nice! The rooms were nice as well! The only thing I can complain about is the room service it is horrible! They were only in my room when it was requested and the sheets on the bed were never changed. Same sheets for almost the whole week I was there. We had to request more towels because the ones we had already had been used. When I approached one of the cleaners she told me that she was too busy! I could not believe it.
Eneida
Eneida (6 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 8 日
Syed
Syed (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 8 日
Daisy
Daisy (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 6 日
Chatney
Chatney (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 6 日
Amanda
Amanda (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 1 日
Bad service
Stayed at this hotel many of times this time was different. The wifi didn't work with the information they gave us. Second there was no ironing board. Third bathtub spicket leaked really bad for the shower so not a lot of pressure going to shower head only into tub. If your going to stay at a decent place you'd expect things to be in order. Let the front desk know everything was the same except wifi no ironing board and bad spicket in the tub. Stay there multiple times this was a disappointment and bad customer service. Never a follow up form front desk to see if things were better.
Jayson
Jayson (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 1 日
kristin
kristin (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 22 日
Our stay was great! Loved this hotel. Only downfall would be the shower had a strong stench and AC wasn’t that great
Erica
Erica (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 16 日
The hotel had water damage on ceilings. The room also contained mildew on curtains as well as the interior bathroom. Paint was coming off in living space (where bed were due to water damage).
During our visit we had to check out early due to noise of rioting in the area. Over all service was great but conditions of room could have been better for the price.
Annie
Annie (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 14 日
From checking in i was greeted by the receptionist very nice game me 2 vouchers to have a couple of drinks then next morning complimentary buffet make your own omelet bar it was sooo bomb!
Chris
Chris (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 13 日
It was so loud all night from protestors that were upset that ICE agents staying at the hotel. Also all staff seem upset and mad. The back door from outside didn’t work so we had to walk around to other side to get in. The breakfast was ok
I will not stay there again. I like embassy suites for all there amenities but this hotel did not meet their standards. Checkin staff were nice.
renee
renee (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 10 日
Excellent trip.
sofía
sofía (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 9 日
Lakresha
Lakresha (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 9 日
N/A
Rosario
Rosario (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 2 日
Kisha
Kisha (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 1 日
Had an event to attend at the theatre next door. Everything was perfect!