overall the resort was okay. however, the room was not clean, bed wasn't comfortable, AC never really worked and was extremely loud. the staff at the hotel were not rude but they were not friendly, unfortunately customer service is a thing of the past.
Christian
1 晚商務旅程
6/10
Buen resort, mas mi habitación Happy Camper olía mucho a humedad y se escuchaba ruido de fuera
Miguel
1 晚商務旅程
6/10
The hotel room had a bad smell, bed linen smell and didn’t seem to be clean
Milton
1 晚商務旅程
8/10
Only complaints i have were that my power went off on my room when I was using iron and hair dryer at the same time . Also my key card didnt work for parking gate so I had to pay $15 the first time till the corrected it . Nice family friendly place …it is pet friendly but with come along the smell of dog urine in certain spots .
Andrew
1 晚家庭旅程
10/10
My nephew graduated from the University of San Diego and I extended my stay. The location was awesome to the ceremonies
Benjamin
1 晚家庭旅程
10/10
Shaun
1 晚家庭旅程
6/10
No era lo que esperábamos
Alejandro
3 晚友伴旅程
10/10
Esmeralda
1 晚家庭旅程
8/10
Visiting for our daughter’s graduation from USD. It was a very busy Memorial Day weekend. Pool was closed for a short time. Our sink drained very slow but everything else was good. Except that I had to pay for parking this time and last time we stayed here we did not. Not sure why!
MaryAnn
2 晚家庭旅程
10/10
Jeanne
2 晚行程
10/10
Excellent service
All around amazing place to stay
Hillary
2 晚友伴旅程
10/10
This resort was outstanding. The areas we visited were nicely remodeled and renovated. The pool is great especially for kids even though it was closed for the first hour we arrived due to an accident. We were pleasantly upgraded to the Terrace suite which was amazing this resort has it all, especially if you are traveling with a family. Would go here again without a doubt.
Ryan
1 晚家庭旅程
6/10
Brandon
2 晚行程
10/10
Mi cómodo y accesible
Jeniffer
3 晚家庭旅程
10/10
Areon
2 晚行程
10/10
Robert
1 晚行程
6/10
Room was clean, big and comfortable, however, the TV did not work correctly and bathroom is super tiny.
真實旅客
2 晚家庭旅程
4/10
Room offered a fire pit- with no instructions or guidance how to get it turned on. Front desk offered free parking voucher- but in order to exit the parking you had to pay. Room service deliverer was super rude and almost seemed annoyed she had to deliver to me. They also double charged me and still haven’t refunded me for the food.
Robyn
1 晚行程
6/10
The resort grounds are well maintained and the landscaping is beautiful. The pool is sparkling. Lobby is attractive.
The rooms however are very tired and in desperate need of upgrading Bathroom/shower is so small you can barely turn around.
In-room coffee service needs housekeeping to pay attention to restocking decaf and zero sugar sweeteners. It would also be nice to have a “snack tray” available in the room to purchase items for late night munchies as restaurants close at 9pm, and a call to the front desk yielded salads and yogurt parfaits only!
The restaurants:
Lappers by the pool serves lunch and dinner. Food was okay for lunch and French fries were really good. Arlo is for breakfast and dinner and was decent at least for breakfast. Hint don’t order sausages as they are huge, Polish size and have an odd flavor. Smoked bacon is a way better choice, prepared crisp.
Overall I would give the resort a 5 out of 10. Needs improvement but the basics are there.