The service is poor, after 10 o'clock in the evening, only one window is open for check-in, there is a long queue, and I have three children, and no one cares at all.
Jiong
Jiong (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2022年6月26日
Location is good, room is clean. But I am not pleased with front desk while checking in. I booked hotel through Expedia,but front desk staff told me there wasn’t my reservation in hotel system, they made me wait almost half of an hour and told me it wasn’t their fault, finally I can check in after standing almost 30 minutes in front desk. They make me so upset and nervous because they told me they couldn’t find my reservation in their system!
jiaju
jiaju (10 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2022年4月28日
old hotel
Chiu bun
Chiu bun (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月18日
Para um 4 estrelas eu esperava mais. O banheiro tinha cabelo nas paredes e banheira.
Quarto com tamanho ok.
Não tinha máquina de café.(todos hotéis que vou tem uma)
Chuveiros com pouca pressão
Poucas opções de Amenities
Academia era muito boa.
Localização perfeita
Berço sem colchão. Tivemos que improvisar com travesseiros.
Ronaldo
Ronaldo (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年3月17日
Kristen
Kristen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月17日
Alma
Alma (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月17日
andrea
andrea (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月17日
Michael
Michael (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月16日
Suzanne
Suzanne (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年3月11日
Pay more, expect less
Welcome to NYC - a $35/d charge to use the really poor ‘Herb and kitchen’ for breakfast/lunch - nothing fresh and ofc it doesn’t need to cos whether you use it or not it’s $35/d added to your bill. Very tired bar, one being renovated so not like you can use your $35/d there either. Oh and then to store a bag with the concierge that’s $5/item. I don’t get the psychology of the extra charging it ruins (even) a business trip cos it feels like you are getting ripped off. And that’s before you review the room that can’t seem to heat up (or cool down in the summer I suspect)….expect more from a Hilton