Found bed bugs in my room and left the hotel but they wouldn’t issue a refund.
Tyson
Tyson (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月30日
Juan
Juan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月30日
Enjoyed the stay
Check in was quick and easy. The beds were comfortable.
Cynthia
Cynthia (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年3月26日
When checking in the desk agent seemed confused that I had one reservation with two rooms and it took almost a half hour to get it sorted. Apparently the system shows the second room booked under my friend's name, even though I reserved and paid for both roo.s at the same time. At first, the agent wanted to charge me for a second room, even after I showed him multiple emails verifying the reservation.
Kimberly
Kimberly (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年3月24日
Armando
Armando (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月20日
Only complaint was that I asked for late checkout for like an extra hour, was willing to pay for that and they still wouldn’t do it for me. I had a flight out and didn’t want to sit in an airport for 3 hours instead of 2. No big deal but when you are traveling any little bit of comfort you can get helps a lot. Again I wasn’t even asking for free I was willing to pay. But other then that stay was ok
Sandra
Sandra (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月20日
Call front desk because A/C would shut off, they send the maintenance person to come and check it out. He has to reset it
Ramon
Ramon (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年3月17日
Hidden fee
We went through a third party and chose pay at hotel option. However the morning of check-in, our card was charged for the stay. And when we addressed it at check in they explained that 24hrs before check in it charges. You are looking at an $100 hold on top of total price for your stay. Just letting you know if you go through a third party.
Other than that, the hotel is quiet and clean.
Israel
Israel (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月16日
Good but be prepared to leave a deposit.
$100 deposit needed.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年3月15日
San Antonio
Great hotel! just break ins on cars frequently
Stephanie
Stephanie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月13日
Samantha
Samantha (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月12日
Clean and spacious rooms
Jorge
Jorge (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月12日
Carolina
Carolina (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年3月10日
Don’t stay here!!!!
Room was dirty. Beds felt musty,smelled horrible and had bed bugs. Room smelled like mold as well. Front desk clerk was advised and nothing was done . I was given a can of antibacterial spray. I let manager know in the am and he said I had to contact third party. I asked if what he would have done if I would booked direct he responded by saying he would have given me a five dollar discount. Please nobody stay her don’t wast your money!!!!!!!
Gilbert
Gilbert (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月8日
Melissa
Melissa (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年3月8日
The stay itself wasn't bad, it's a cheaper rate, so you know more or less what to expect. However i was supposed to pay when i arrived, but the funds came out before i got there, then had to pay again for a "deposit" which I've never had to do before. Still waiting for one of the charges to drop. Not sure if it should be the one from hotels.com or the hotel itself.