Is Atlantica Caldera Palace - All Inclusive currently open?

The property is closed between November 1 and March 30.

Does Atlantica Caldera Palace - All Inclusive offer free cancellation for a full refund?

Yes, Atlantica Caldera Palace - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Atlantica Caldera Palace - All Inclusive?

Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 6:00 PM.

Is parking offered on site at Atlantica Caldera Palace - All Inclusive?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Atlantica Caldera Palace - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 10:30 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Atlantica Caldera Palace - All Inclusive and nearby?

Have fun with onsite activities such as archery, and improve your game on the tennis courts. Additional recreation onsite includes fitness classes, basketball, and Pilates. Indulge in a treatment at the spa and enjoy other amenities such as 3 poolside bars and 7 bars. Atlantica Caldera Palace - All Inclusive also has a fitness center and an arcade, as well as a garden.

Are there restaurants at or near Atlantica Caldera Palace - All Inclusive?

Yes, there are 7 onsite restaurants, featuring Italian cuisine.

Does Atlantica Caldera Palace - All Inclusive have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does Atlantica Caldera Palace - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

Atlantica Caldera Palace - All Inclusive, Hersonissos: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jun 22, 2025

Hotel facilities are outstanding, and the overall expereience is great value for money

Loizos, 7-night trip

10/10 Exceptional

May 17, 2025

Family resort

This is a great family resort not sure of you dont have children. The beach is right outside 2 mins walkaway

Stuart, 7-night trip

6/10 Good

Apr 17, 2025

Rooms are nice. Food is ok. Entertainment good but that room is hideous and hot - like an 70s conference room

Judy, 8-night trip

10/10 Exceptional

Apr 14, 2024

Good service,Friendly, Good food,Right on the beach and nice rooms.

Patrick John, 7-night trip

10/10 Exceptional

Jul 23, 2024

Would recommend this property.

Minal, 7-night trip

10/10 Exceptional

Sep 5, 2022

Loved the direct access to the beach and all of the amazing views and scenery!

debra, 6-night trip

10/10 Exceptional

May 3, 2024

Amazing hotel

Amazing hotel, we had a private pool which was great. Staff were so helpful, food and drinks were also amazing. We had an amazing holiday and would return.

11-night trip

10/10 Exceptional

Aug 7, 2024

Beautiful place, great areas for family time and for adult time. Baby club was wonderful, staff throughout the property were diligent and kind. The restaurant staff were so impressive. We loved our time here!

Natalie, 5-night trip

10/10 Exceptional

Aug 13, 2024

I stayed with my family in this resort for a week. I loved everything from the room to the pools to the beach to food service staff everything was excellent thank you so much for making my vacation unforgettable

Migena, 6-night trip

10/10 Exceptional

Sep 30, 2024

The stay we had at Atlantica Caldera Palace was amazing. The hotel itself was not far from paradise!! The staff were great and there were lots of places around the hotel complex to relax. There rooms were spotless and cleaned daily with fresh towels etc. We would definitely return.

Olivia, 9-night trip

10/10 Exceptional

Aug 8, 2022

Loved the room - we had a family suite with private pool. the adult areas (bar, pools) were lovely and quiet and we really liked the adults only breakfast in the Greek restaurant.

Alison Jane, 7-night trip

10/10 Exceptional

Aug 26, 2023

Great stay

Great hotel, and I especially like how Adult area is segregated from kids one (swimming pools and a bar). The sea is fantastic! Staff is very helpful, rooms are big and are very clean.

Yanina, 4-night trip

10/10 Exceptional

Sep 15, 2024

Just completed a weeks stay at the Atlantica Caldera Palace, our first all inclusive. Very much a fly and flop holiday (so no excursions / exploring). Caldera Palace was fantastic, a great room, lovely facilities, great food and exceptional staff (always smiling and helpful) - would we go again, absolutely; would we recommend, definitely.

Peter, 7-night trip

10/10 Exceptional

Jul 3, 2024

Loved it. Definitely coming back next year .

redi nicholas, 9-night trip

10/10 Exceptional

May 1, 2024

During our stay we had a very enjoyable time. Visited for my wife’s birthday and had a great experience, the staff was kind and helpful, and added to the fun. The amenities were awesome, on my wife’s birthday the hotel made a great gesture sending her a cake with some certificates to the on site spa and discounts at the on site jewelry store a very sweet and kind gesture that made her birthday all that more special. The various pools to visit were amazing and the short trip to the beach was great, morning coffees with a spectacular view. Thank you for an amazing experience

Charmain, 6-night trip

10/10 Exceptional

Sep 8, 2023

Lovely modern property, beautifully laid out. Lots of pools including adults only areas. Several different restaurants. All inclusive food was excellent. Nice beer, shame about the included wine. Own segment of beach just outside property. Small village nearby to wander around. Would recommend to families and couples of all ages.

Peter, 8-night trip

8/10 Very good

Aug 20, 2024

Brilliant staff serving to the beach, along with most of the staff we came across, with a other notable mention for the maid we had. A la carte dining options were well worth doing and much better than most other all inclusive hotels weve visited, although booking on the system was difficult and could be improved. Lovely hotel with nice modern rooms. Only other point to families, is that the pool area next to the beach is the adults only zone, which is a large area of the pools that are available- the size of this area wasn't overly clear when booking. All in all though a really nice place which is run well

morgan, 10-night trip

10/10 Exceptional

Jul 9, 2023

After a short notice booking we were worried that we might have made a hasty decision when choosing this resort. The moment that we arrived those fears disappeared. Absolutely fantastic property. Service is superior to any other resort that we have visited in this world. You will be doing yourself a disservice not to book this resort for your next family vacation. We can not stress enough how wonderful this resort is for a family vacation

James Michael, 7-night trip

6/10 Good

Jun 16, 2024

it was not so good the ac was not working and they did not change the room but keep on sending the technician who could not do anything for two nights the restaurants were understaffed and they could not provide us reservations for another restaurants

HEMAL, 3-night trip

6/10 Good

Jun 25, 2024

A nice resort however the location is an issue unless you have a car. It feels rather remote and the beach didn’t look amazing here like what you would expect. Need to go out and visit some beautiful beaches and everything felt so far away… Could hardly secure sun-beds in the adults only space which was frustrating. Annoying that you can’t swim in pools after 6pm and no shaded areas in any of the pool areas.

Nat, 5-night trip

10/10 Exceptional

Aug 2, 2024

Property was disceiving upon arrival. After walking around the first day we realized how large and beautiful this property really was. We were helped daily by a person on their staff named "Efrosini". She provided sooooo much information to my wife. She assisted us with everything. Efrosini definately needs to be nominated for employee of the year !!! So friendly, so quick to assist, always with a smile. Glad we chose this resort and Efrosini made it that much more enjoyable 🙂

JOSEPH, 5-night trip

10/10 Exceptional

Jun 28, 2024

I had the most wonderful stay at this hotel, we had a swim up suite which was perfect with a great view of the sea. The food was amazing and the staff so brilliant. The only downside was the drinks and I wish there had been an option to updgrade to a premium package as it did spoil the holiday a bit. The best thing about the hotel was the lovely entertainments team in the evening, a special mention to the brilliant Jorje who delighted us each evening with his singing and even serenaded me on my birthday. What a lovely guy! Andy was also fabulous and the saxophone player all 3 super talented. Some parts of the hotel could have used a cosmetic update but honestly I loved the hotel and would come back.

Helen, 7-night trip

6/10 Good

Aug 1, 2024

Early riser for sunbeds

We were fortunately upgraded to a private pool (5m by 4m) which was a Godsend because by 930 every (literally every) sunbed was taken. Partially because I noticed people taking two or three (a couple in one pool with one hotel towel over them and then a couple at another pool with personal towels over them). If you don’t get a private pool / swim-up then DO NOT book this hotel unless you are willing to get up at 8. Apart from that - drinks choice was good, all premium but Pepsi rather than coke, food was acceptable - somewhat average and the buffet choice very limited and often empty. There are lots of bars and restaurants outside so this isn’t one of those hotels you are “stuck in”

simon, 7-night trip

10/10 Exceptional

May 14, 2024

Our stay was exceptional! From the start, we had ongoing communication prior to our arrival, which made everything smooth and stress-free. Despite our short notice, the hotel graciously accommodated an early check-in. To celebrate our girls' trip, which included a birthday and a bachelorette, they went above and beyond by sending complimentary fruits, drinks, and cake to our room. We were thrilled to receive an upgrade to a room with a private swim-up pool, making our stay even more special. The staff and services were just exceptional! Although we encountered a minor issue with our key entry and had to wait an additional 15 minutes for maintenance, the staff immediately offered us free drinks, which was incredibly generous and unnecessary but highly appreciated. Their accommodating nature and dedication to making our experience beautiful truly stood out. I highly recommend this place for anyone seeking a memorable and delightful stay. Thank you to everyone who made our trip unforgettable!

Susan, 3-night trip

4/10 Fair

Aug 17, 2024

We booked a sea view swim up and the terrace had significaht amounts of rodent droppings. We had to move room but they could only offer the same block and there were still rodent droppings on the terrace. Not at all even 2 star standard. Very dissappointing. The family pool area was very cramped and dirty and the adult only area was much more spacious and luxurious. Other guests with families made comments very similar to us onbthe family pool area. I have been to several hotels in this area of Crete and for the reasons above this was by far the worse. I wouldnt recommend this hotel to any family. In additoon some of the staff were rude when asking for basic things.

Daniel, 7-night trip

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