Booked a junior suite when arriving said it would take 30 minutes came back 1hr later to get a key for a smaller room, called to the desk they said it would take almost another hour to get that room ready…. Very disappointing especially after driving to get to this hotel…
Royce
Royce (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 1 日
Diane
Diane (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 10 日
Rodrigo
Rodrigo (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 7 日
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 6 日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 4 日
Jeff
Jeff (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 28 日
Walls are very thin so it’s not noise cancelling. You can hear the cars driving in the street. Beds were comfortable.
Brittany
Brittany (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 27 日
A bit of a ket diwn
The hotel was very expensive . I stayed a block away from the white hoyse for less money in an IHG property.
The room did not have a hair dryer.
The coffee machine was dirty
The bathtub had dirty tissues in it.
The restaurant had few choices and outragious prices
Sherri
Sherri (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 25 日
Andrea
Andrea (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 24 日
Oshrei
Oshrei (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 22 日
Bad customer service
The service was really bad. I had food poisoning from the bar. I called the front-desk at night to ask for water and a tylenol and they said there was no water in the entire hotel (?). I went down to reception and there was a full fridge with water and they were giving complementary water to guest that were checking in. WC was not working well. Room furniture was deteriorated. The second night another guest started screaming across the hallway (she might have been on drugs?). Unsurprisingly, the person who took care of me at checkout was also quite rude. Not sure why I had such a bad experience but it was REALLY bad! If they could start by leveling up their customer service, that would be a huge improvement from where they are today.
Alvaro
Alvaro (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 18 日
Devin
Devin (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 17 日
Monika
Monika (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 2 月 15 日
Front check in was time consuming and frustrating.
Keys did not work. Desk clerk was aware but did not inform us until we treated all the way back to desk with 4 suitcases in tow. She said oh yes we have to have a maintenance man come up and let you in. He informed us on the way up their system was down all day. Desk clerk was well aware but lazy.
Jay
Jay (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 5 日
Check in was great.
First morning was rough with a rude waiter and a rude front desk.
Betty helped greatly and the next couple days were excellent.
Luis Carlos
Luis Carlos (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 31 日
Marinus
Marinus (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 25 日
Our Stay
Steve a manager addressed several issues in our room. The furniture and carpet and curtains are old.
Carol
Carol (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 23 日
Gilberto
Gilberto (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 15 日
Great place to stay
Lovely room , lovely hotel,1 chair needs to be reupholstered, lacking heat lamp in bathroom
Therese
Therese (3 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 8 日
The bed was very comfortable and the room was quiet.
The rugs in the rooms were all stained and the windows and some furniture were old and needed to be replaced.
Jeffrey
Jeffrey (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 7 日
The property was a bit dated and worn. Overall it's a 4 out of 5. For a Hilton hotel I expected a little more. Hotel restaurant and pool where excellent. Staff was polite and courteous. Would of been a 5 star otherwise.
SPIROS
SPIROS (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 7 日
Everything was fantastic, but Steve at the front desk was difficult to understand, I had to tell him 2 times to slow down . He was talking so fast I could not understand what he was saying. One sentence would run into another. Overall the stay was great. I would recommend