Couldn’t check in… they didn’t have the reservation and the agent at your company could fix the mistake
Jon
Jon (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 10 日
They did not provide resort credit and when I check out, hotels customer center told me that they will just provide 1 year limited coupon equal to same money. Does not make any sense
Daehan
Daehan (2 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 8 日
The hotel definitely needs some caring to. Not sure if the budget is not there for the maintenance crew to take care of the things that need to be tended to or not. This is the most disappointing Double Tree we have ever stayed at. Diane at the front desk was great.
The lamp on the vanity in the main room area did not work. The ironing board wouldn't sit correctly. The Iron had stuff on the ironing surface and had I not realized it, it would have ruined my dress.
Lee
Lee (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 25 日
Alex
Alex (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 13 日
great place
only issue was looking for cup of coffee
I stay at many places monthly for business and most has coffee free for its customers
especially early in morning .
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 9 日
Joshua
Joshua (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 7 日
Joshua
Joshua (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 4 日
Pick another hotel!!!
Highly disappointing. Service is that of a 2 star hotel. No etiquette or front desk manners! Lacking experience and professionalism! Guests were loud in hallways, AC took a while to cool, bed was uncomfortable, room/bathroom looks outdated, carpets are old!
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 30 日
Nick
Nick (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 30 日
Takira
Takira (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 28 日
Takira
Takira (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 20 日
raquel
raquel (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 18 日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 14 日
Called to cancel. 3rd party. Got the run-around and ending up paying for one night anyway.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 12 日
De'Naisha
De'Naisha (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 7 日
Disappointed room rate
Booked a junior suite when arriving said it would take 30 minutes came back 1hr later to get a key for a smaller room, called to the desk they said it would take almost another hour to get that room ready…. Very disappointing especially after driving to get to this hotel…
Royce
Royce (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 1 日
Diane
Diane (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 22 日
Clean quiet great area
Giomara
Giomara (3 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 3 月 20 日
Dominick
Dominick (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 3 月 20 日
We were cold all night as there was only a sheet instead of a blanket ( Also only two pillows so hard to sit and watch tv from the bed). TV had only local channels and no Netflix.
Angela
Angela (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 20 日
Great place. Excellent location.
Michael
Michael (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 3 月 18 日
Room was run down, low toilet, clogged tub, no in room amenities- snacks, water.